Job Description

DESCRIPTION OF POSITION:

• The Coordinator of Clinical Outcomes assists in the ongoing evaluation of the organization's Performance Improvement Program. Participate in corrective action discussions and performance improvement initiatives as assigned. Maintains knowledge of organizational compliance requirements and regulatory standards.

Supervision: Reports directly to the Director of Quality Management

RESPONSIBILITIES AND DUTIES:

• Coordinates data collection, analysis, and submission activities necessary for regulatory compliance and quality reporting programs. Supports the medical staff quality improvement and peer review process.
• Oversee/supervise Core Measure Reporting
• Supervise Core Measure Abstracters
• Assists with quality and performance improvement efforts throughout the organization and supports the operation of quality management systems.
• Demonstrates the ability to appropriately plan and prioritize work, facilitate collaboration, and support shared decision-making and problem-solving activities.
• Demonstrates effective and professional interpersonal skills and appropriate utilization of resources.
• Collects, analyzes, and reports clinical outcomes data to identify opportunities for process improvement.
• Assists in developing, monitoring, and maintaining performance metrics to evaluate program effectiveness.
• Reviews patient care data to ensure care is provided in accordance with clinical guidelines, regulatory requirements, and organizational standards.
• Prepares reports, dashboards, and presentations regarding clinical outcomes, quality indicators, and performance improvement activities.
• Collaborates with nursing leaders, physicians, and interdisciplinary teams to implement and sustain quality improvement initiatives.
• Supports accreditation, regulatory survey readiness, and quality improvement projects as assigned.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

EDUCATION AND WORK EXPERIENCE

• Graduate of an approved School of Nursing; BSN required, Masters preferred.
• 5 years recent RN experience; 2 years acute inpatient specialty experience.
• 2 years experience in quality role preferred.
• Current license to practice professional nursing in Louisiana or multi-state compact license.
• CPHQ certification preferred.
• CPR certified.
• Must maintain required hours of in-service per year to meet requirements for CEUs as stipulated by Louisiana State Board of Nursing
• Ability to communicate with patient, family, peers and medical personnel.
• Ability to analyze data and communicate findings with team.
• Advanced computer skills.
• Requires emotional stability and resilience.
• Must be adaptable to change, be decisive, and demonstrate foresight.
• Exhibit organizational and leadership ability

Physical Demands/Work Environment

• Requires professional written and verbal communication and interpersonal skills.
• Ability to deal with stressful situations and conflict resolution.
• Must have normal hearing or utilize adaptive devices to listen with a stethoscope to discern breath sounds, heart sounds, bowel sounds..
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

“Experience Memorial” is more than a slogan, it’s the care we provide our patients and it’s the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System you will have the opportunity to be a part of an organizational culture that supports not only exceptional patient care but also the well-being and professional growth of our employees. Join us and be a part of a team where your contributions are valued, your growth is nurtured, and your success is celebrated.

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