About the Role
Oversee all functions of various sites of the practice, including front and back office as well as provider activity, make recommendations for improvement and implement change as necessary.
What You’ll Be Doing
Direct and supervise staff at assigned site locations.
Analyze requisitions, purchases, and other business information.
Assist Human Resources with recruitment to ensure adequate staffing.
Evaluates performance of personnel and completes evaluations in accordance with the
Employee Handbook.
Adjusts schedules as needed during personnel absences; monitors attendance.
Prepares daily, weekly and monthly assignments in accordance with the policies and procedures of Urology of Indiana.
Develop and maintain protocols for all office functions performed in site locations.
Review weekly time records of office staff; monitor overtime.
Serves as a resource to all members of departments and ancillary sites as needed.
Serves as a liaison between physicians and other clinical operations managers to facilitate and resolve daily operational needs.
Advise the Chief Operating Officer of any potential concerns/problems at any of the site locations of the practice.
Maintain positive and professional attitude with all internal and external customers.
Manage physician templates, schedules and staffing needs.
Support provider on-call and after hour needs as they arise.
Act as liaison between hospitals, surgery centers and other clinical/non-clinical facilities and partners and supporting patient, provider and Administration needs.
Serve in various capacities on strategic planning teams and committees.
Assist in scheduling medical students and residents to shadow with physicians as needed.
Other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What We Expect from You
Formal training in a clinical or medical discipline.
Five plus years’ experience in the medical/clinical/hospital setting; previous management or leadership experience preferred.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence. Ability to speak effectively before individuals or groups of people.
Mathematical Skills
Ability to calculate basic figures and amounts. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have knowledge of basic computer software.
Other Skills and Abilities
Knowledge of medical credentialing and the provider enrollment process
Requires project management skills
Requires great attention to detail and organization
Ability to develop and maintain effective relationship with physicians, staff, leadership and external entities.
Proficiency in Microsoft Office software, CAQH, various verification sites
Reliability, ability to multi-task and provide high-level problem solving skills
Ability to maintain strict confidentiality
Plan, coordinate, implement services to support the medical providers
Ability to work independently
Ability to work under pressure
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Travel
Travel is primarily local during the business day.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, approximately 8 hours per workday. Occasional evening and weekend work may be required as job duties demand.
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Make Someone’s Day
Achieve Possibilities Together
Treat people with dignity
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation’s largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Urology of Indiana LLC traces its history to 1887. Comprised of 35 urologists, four urogynecologists and 19 advanced practice providers who see patients in multiple clinical office locations throughout central Indiana. Our Centers of Excellence, including the Centers for Prostate Cancer, UroPoint Bladder Control Centers and UroPoint Centers for Male Fertility, as well as our clinical laboratory and research divisions, enhance and expand our ability to meet the needs of patients suffering from specific diseases and conditions, many of which impact quality of life.
We provide complete diagnosis and treatment of all disorders and diseases of the genitourinary system in men, women and children. Our medical staff is second-to-none and are committed to making each patient visit a comfortable and satisfying experience. They are always available to answer questions and lend support. Our patients and referring physicians turn to us to provide the very latest in compassionate, comprehensive urologic care.
We see patients by appointment and on an urgent or emergency basis. Many procedures can be performed in our offices. More complex procedures are performed at hospitals and surgery centers throughout Indianapolis and central Indiana.
For more information visit www.urologyin.com or call us toll free at 877-362-2778.