Job Description

Clinical Manager LCSW, Center of Hope

Valley Health Partners, Allentown, PA

Supports the department leadership in the oversight of clinical and administrative operations in alignment with professional, departmental, network, regulatory, governmental, and third-party standards.

Qualifications:

Experience:

• Three years of clinical experience in a mental health setting required

Education:

• Master's Degree in Social Work, Counseling, or related field required

License and Certifications:

• Licensed Clinical Social Worker (LCSW) in the state of Pennsylvania or Licensed Professional Counselor (LPC) in the state of PA upon hire

Skills Needed:

• Ability to initiate, accept, and adapt to change within a healthcare setting.
• Ability to take initiative and function independently, as well as collaboratively within a multidisciplinary team.
• Excellent computer skills including electronic medical record (EMR), word processing (Microsoft Word), PowerPoint, and Excel.
• Knowledge of best clinical practices.
• Mature emotional intelligence.

Essential Functions:

• Provides direct patient care, as required, in a variety of clinical modalities in compliance with professional, departmental, network, regulatory, and third party standards.
• Supervises and supports clinical staff in patient care operations including initial assessment, treatment planning, therapeutic interventions, crisis intervention, coordination of care, and discharge planning.
• Supports program development, access enhancement, performance Improvement, utilization review, service recovery, and safety activities.
• Supports effective revenue cycle activities and, as necessary, clerical operations in the program.
• Supports the development and management of effective recruitment, orientation, education, competency, performance evaluation, and staff satisfaction of clinical personnel.
• Supports accurate, timely, and appropriate documentation in clinical activities with patients.
• Supports linkages with other departmental programs, network departments, and community programs; engages in program promotion both internally and in the community at large.
• Manages behavioral health team members (Licensed OP Mental Health Professional & Psychiatric Case Worker) directly or indirectly. Steps into daily staffing role, as needed.
• Formulates recommendations for continuous improvement, taking into account market demands, regulatory standards, patient safety, and changes in clinical practice.
• Takes responsibility for providing a positive learning environment for staff, students, interns, and residents collaborating with academic programs, while ensuring patient safety.
• Provides on call coverage, as required by the program.
• Takes on other duties as assigned.

Benefits:

• Choice of medical, dental, and vision plans with great coverage at VERY affordable rates.
• 403b Retirement Plan with generous company match
• Paid Time Off for holidays, vacation, sick & personal days
• Employee Assistance Program
• Tuition Reimbursement