Job Description

Clinical Manager – Hospice

Full Time, Days

Why work as a Clinical Manager - Hospice at the Visiting Nurse and Hospice for Vermont and New Hampshire?

• You experience satisfying and challenging work that makes a difference, every day.
• You really get to know your patients and become an integral part of their care team.
• You are provided broad independence but are also part of a cohesive interdisciplinary team.
• You get to be an important part of the community where you live.
• You have a work/life balance that can match the flexibility you need.

Benefits include:

• Employee Referral Bonuses
• Clinical CEUs
• Online LinkedIn Learning
• Generous Paid Time Off
• Extensive health, dental, and lifestyle benefits that come with being part of the renowned Dartmouth Health system

Locations:

• Upper Valley (Surrounding Area) - Onsite

Visiting Nurse and Hospice for VT & NH covers more than 70 towns delivering superior nursing, rehabilitation, hospice, and personal care services with proven effectiveness, integrity, and compassion. Our only goal is to help the people in our communities. When you join the Visiting Nurse and Hospice for VT & NH, you’ll become part of a dedicated team delivering outstanding home health and hospice services that enrich the lives of the people we serve.

The Clinical Manager - Hospice at the direction of the Director of Hospice, the Clinical Manager, plans for, leads, coordinates and facilitates the provision of quality care and service, including appropriate use of resources (human/supplies/equipment), for a patient at the end of life. Demonstrates commitment to hospice and palliative care, excellence in problem solving, leadership, communication, fiscal responsibility and teamwork. Provides leadership, consultation and collaboration in a dynamic, multidisciplinary environment and collaborates with administrators and other members of the health care team to design, evaluate, and improve patient care systems and processes.

Responsibilities

The Clinical Manager - Hospice:

• • Manages the operational, administrative, and personnel responsibilities in providing services in a 24/7 work environment by overseeing day-to-day operations.
  • Contributes to the development of annual budget; monitor patient revenues, clinical, and operational expenses and staff productivity. Reports variance to Director and takes appropriate actions to meet or exceed budget targets.
  • Monitors key performance indicators and creates an action plan to improve results.
  • Oversees case management process; strategizes to improve efficiency and eliminates barriers that impact patient and family centered care. Optimizes use of resources to meet patient needs.
  • Facilitates and monitor activities related to the delivery of patient care, assuring evidence-based practice and minimum clinical practice standards are achieved in the clinical area.
  • Administers clinical care to patients, as needed, to maintain clinical skills, to assess particular patient requirements or as support to patient care staff.
  • Oversees, facilitates, and monitors all aspects of the hospice personnel; including orientation of new staff, development and education of clinicians, and performance management
  • Supports clinicians/patients in the field, as needed.

Qualifications

REQUIRED QUALIFICATIONS

• Bachelor’s degree preferred; each year of approved experience may be substituted for one year of education with RN Licensure or Masters of Social Work
• Certification in specialty preferred.
• Two (2) year of experience in a direct supervisory role required.
• Must have excellent interpersonal, communication and analytical skills.
• Software skills: Electronic medical record, Microsoft Excel, Word, Outlook, PowerPoint, etc.

PREFERRED QUALIFICATIONS

• Experience in health care setting with working knowledge of medical terminology, electronic medical record and billing systems/software, home care experienced desirable.

Required Licensure/Certifications

• Professional licensure required for VT and NH (or compact license), or MSW required.
• Specialty certification in hospice required within one year of hire.
• Driver’s license, minimum requirements on car insurance, and a clean driving record