Job Description

• Ensure their department’s healthcare team has the resources and tools needed to deliver the VEI Experience 
• Coach team members on fundamentals of process improvement, ensuring the department is operating in an efficient and sustainable manner 
• Develop, monitor, and adjust schedules according to workflow to maximize efficiency 
• Make recommendations in collaboration with the service/department representative for the purchase of needed supplies and equipment 
• Manage and influence department financial decisions and health 
• Effectively influence behavior and lead change in a rapidly growing organization while fostering a collaborative, service-oriented culture 
• Provide a comprehensive clinical onboarding training schedule for all team members  
• Provide ongoing and continuous performance feedback, instruction, and follow up to team members as part of a healthy Employee Experience 
• Negotiate and mediate conflict in partnership with the HR Partner 
• Perform initial screening of client and referral partner concerns, and collaborate with the hospital dyad to resolve 
• Provide written performance feedback and a development plan annually for each member of their healthcare team 
• Attract and retain exceptional team members by providing an enriching Employee Experience that provides meaningful work, career growth, and ongoing professional development. 
• Split time between clinical and administrative duties with 50% of the time spent on administrative tasks and 50% hands on clinical.  

• Associate degree or a combination of equivalent college level courses and experience preferred 
• Excellent interpersonal, customer service, and communication skills 
• Excellent organizational skills and the ability to multi-task 
• Capability to work well in a fast-paced environment 
• Ability to prioritize duties and responsibilities to meet deadlines 
• Highly professional and able to work with people at all levels of the organization 
• Must have standard knowledge of and ability to use Microsoft Office programs including Word, Excel, PowerPoint, and Outlook 
• Must be able to work a minimum of 40 hours in the hospital unless otherwise approved by the Hospital Director 

• Comprehensive Health Benefits  
• Vision and Dental  
• HSA, FSA  
• 401k with Employer Match  
• Paid Time Off (PTO)  
• Paid Parental Leave  
• Uniform Allowance  
• Employee Pet Discounts  
• Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability