Job Description

Banner Rehabilitation Hospital - Phoenix

*A joint venture with Select Medical & Banner Health*

Phoenix, AZ

Clinical Liaison (RN, OT, PT, or SLP)

Part-Time / Weekend

Saturday & Sunday 8am - 5pm ; needs availability to train during the week

Step away from the bedside, and step into the dynamic role of a Clinical Liaison. You'll help coordinate care for patients by educating them and their families about the benefits of acute inpatient rehabilitation at Banner Rehabilitation Hospitals, such as regaining function and independence. Build strong relationships with patients, advocate for them to receive our care, and witness the long-term impact of our services. Collaborate with physicians and case managers in the Phoenix market to identify patients who are most appropriate for our hospitals, and help guide those patients in their recovery journey.

We're proud of the care we provide:

• Banner Rehabilitation Hospitals have been ranked No. 14 “Best Rehabilitation Hospital” in the nation by U.S. News & World Report for 2024-2025
• Banner Rehabilitation Hospitals (Phoenix, West & East) have been ranked No. 4 in Arizona by Newsweek on their 2024 list of America's Best Physical Rehabilitation Centers
• CARF accredited

Responsibilities

In this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.

Specific Duties

• Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Qualifications

Minimum Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required. Multi-state licensure required based on geographical territory.

Preferred Experience

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with a least one year experience in a related position preferred.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

Additional Data

Equal opportunity Employer