Job Description

Wage Range: $26.75 - $41.06 per hour plus 15% per diem rate

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications, or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

EvergreenHealth has outpatient phlebotomy clinics located in Canyon Park, Redmond, Woodinville, Duvall, Kenmore, and Kirkland. This position will cover all locations.

Job Summary

The main responsibility entails handling all outpatient processing tasks and dispatching specimens. Demonstrates adept problem-solving abilities to enhance customer service efficiency and ensure client satisfaction. Regularly engages with various healthcare professionals, including laboratory and hospital staff, requiring a comprehensive knowledge base to maintain effective collaboration.

Primary Duties

1. Processes all specimens in accordance with laboratory protocol including the proper handling, centrifugation, storage, packaging, and transport.
2. Uses the laboratory information system and other reference laboratory’s web-based applications to independently solve complex issues in a sensitive, caring, and timely manner.
3. Answer and navigate calls with accuracy, efficiency, and courtesy using the best customer service tactics and practices.
4. Performs other duties as assigned.

License, Certification, Education or Experience:

REQUIRED for the position:

• High School graduate or equivalent or applicable coursework to be applied to obtain required WA State Medical Assistant – Phlebotomy (MA-P) - Certification.
• Certification from an approved phlebotomy-training program with successful completion of a required internship preferred, or relevant work experience.
• Medical terminology
• State of Washington Medical Assistant – Phlebotomist (MA-P) or equivalent.
• Have and maintain current Healthcare Provider CPR certification.

DESIRED for the position:

• 3 years of experience working in a clinical laboratory role
• Previous training and competence in dealing with unique needs in the range of customer service situations with clinicians and their office staff.
• Working knowledge of the various government regulations specifically Medicare and the Washington state medical Test Site regulations. Working knowledge of the College of American Pathologists (ASCP) and the Joint Commission (TJC) inspection criteria.

Benefit Information:

Choices that care for you and your family.

At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer the following benefits and resources for our per diem staff to help maintain and improve health and financial well-being.

• Washington Paid Sick Leave (WPSL)
• Participation in 457(b) retirement plan
• Free parking
• Cafeteria & Gift Shop Discount

View a summary of our total rewards available to full and part time benefit eligible EvergreenHealth team members by clicking on the link below.

Kirkland Employee Benefits | Kirkland, WA | EvergreenHealth

This position is covered by a collective bargaining agreement between EvergreenHealth and the Service Employees International Union (SEIU) Healthcare 1199NW.