The Royal Children's Hospital

Clinical Intake Officer (Child, Youth & Family Health)

The Royal Children's Hospital  •  Coffs Harbour, AU (Onsite)  •  6 hours ago
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Job Description

  • Galambila Aboriginal Health Service delivers culturally safe, holistic primary health care to Aboriginal and Torres Strait Islander people on Gumbaynggirr Country. Established in 1998, Galambila has grown into a large multidisciplinary service supporting the health and wellbeing of the local community. Services include general medical care, chronic disease management, mental health, allied health, dental, maternal and child health, youth health and a range of outreach and community programs. All programs are delivered in a culturally informed, welcoming and community-driven way.
  • Galambila’s work is guided by the values of Compassion, Respect, Empowerment, Inclusivity and Accountability. Governance is provided by a community-elected Board, with daily operations led by the CEO and leadership team to ensure services reflect community needs and aspirations.
  • The Clinical Intake Officer provides a culturally safe, responsive and coordinated entry point to Galambila’s Child, Youth & Family Health services. The role undertakes initial clinical screening and assessment of referrals, identifies presenting needs and risks, determines appropriate service pathways and supports children, young people and families to access timely and appropriate care.
  • Working as part of the multidisciplinary Child, Youth & Family Health team, the Clinical Intake Officer works closely with Social Workers, Registered Nurses, Psychologists, Family Support Workers, Aboriginal Health Workers and other clinicians to support effective triage, referral allocation and coordinated care. The Clinical Intake Officer will undertake one-on-one clinical interventions and maintain a caseload that aligns to their clinical experience be that social work, counselling or another clinical health discipline.
  • The Clinical Intake Officer (Child, Youth & Family Health):
  • Undertakes culturally safe, trauma-informed clinical intake, screening and initial assessment of children, young people and families referred to the service.
  • Identifies clinical, developmental, psychosocial, family and safety needs and determines the urgency and most appropriate pathway for care.
  • Conducts initial risk screening and responds appropriately to child protection, mental health, family violence and other safety concerns.
  • Coordinates referrals and allocation to appropriate Child, Youth & Family Health clinicians and services based on presenting needs, risk, eligibility and service capacity.
  • Supports children, young people and families to understand available services and navigate internal and external referral pathways.
  • Works collaboratively with the multidisciplinary team and external services to promote timely, integrated and culturally safe care.
  • Supports own caseload of clients in on-on-one interventions which may at times include family needs based interventions.
  • Desirable:
  • Aboriginality.
  • Experience working with Aboriginal communities, Aboriginal health services or an Aboriginal Community Controlled Health Organisation.
  • Strong understanding of Aboriginal health, social and emotional wellbeing and culturally safe approaches to engagement and care.
  • Knowledge of local child, youth, family, health and community service referral pathways.
  • Experience working in multidisciplinary child, youth and family health services.
  • Applications can be sent to HR@galambila.org.au or online via the Galambila Careers page on our website.
  • Applications close 5.00pm on 1 October 2026
  • Early applications are encouraged as we reserve the right to withdraw the advertisement prior to the closing date if a suitable candidate is found.
  • For more information please call Jen Blackburn on 66520888
The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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