Job Description

Reports to: IT Director

FLSA Classification : Full-Time, Exempt, Salary $101,628.80 - $113,852.00

Essential Functions:

• Oversee and lead all deployment of new modules of the Electronic Health Record (EHR) in specified locations, consulting with staff and departments in customizing software and altering workflow process in the daily operation of the EHR.
• Implement and support multi-service software packages that automate the capture of clinical encounter information and its subsequent retrieval meeting HIS and Meaningful Use standards.
• Train new hires and existing staff in the use of the Electronic Medical Record (EMR) as necessary.
• Train end users on optimal workflows related to the EMR system.
• Travel to related outpatient centers to support EHR onsite training on troubleshooting as necessary
• Establish a network of Super Users from each department within PMC, meeting with them on a regular basis to discuss services and coordinate implementation activities.
• Work to disseminate information vital to user functionality in a manner that is easy for end users to understand.
• Emphasize timeliness, accuracy, security, and the importance of these functions on every clinical application.
• Promote the importance of data validity and security.
• Identify and coordinate efforts to correct deficiencies and errors that occur in the EHR.
• Work with other IT professionals in local testing of software, identifying software problems and requesting enhancements.
• Promote the importance of the proper use of applications, with an emphasis on efficient workflows.
• Develop and maintain a comprehensive understanding of EMR/EHR features, issues, forthcoming enhancement, and services.
• Work with departments to ensure uniformity in distribution of technical training among staff in similar roles or positions.
• Assist with generating physician productivity measurements and reports, as needed.
• Understand and adhere to quality metrics; ensure department staff understand and participate in quality improvement efforts, measurements, and implementation.
• Assure the departments compliance with all regulatory statutes, standards, issues, agencies, and accrediting bodies.
• Interview, evaluate candidates, and hire new employees in collaboration with Human Resources and established PMC guidelines.
• Maintain accurate department records and statistics.
• Actively participate in committees and meetings as requested.
• Other duties as assigned.

Education and Experience :

• Bachelor's Degree in Information Security, Computer Science, Information Management or related field required.
• Master's Degree or related field required.
• At least 4 years' experience in an IT leadership role.
• Previous experience with IT in a hospital setting required.

Skills and Expectations:

• Kind and professional demeanor.
• Professional and well-groomed appearance at all times.
• Communicate positively and effectively, both written and verbally, with patients, family and staff.
• Demonstrate effective organizational skills in an evolving environment .
• Work with honesty, compassion and integrity at all times.
• Understand and adhere to the scope of service for the department and this position.
• Understand and adhere to all of PMC's policies and procedures.
• Understand and adhere to PMC's Code of Conduct.
• Adhere to the strictest confidentiality and HIPPA regulations.
• Demonstrate a commitment to building and sustaining a diverse, inclusive, and equitable working environment.
• Ability to remain calm an efficient in emergency situations.
• Demonstrate strong problem-solving skills.
• Demonstrate strong emotional intelligence.

Physical Requirements:

The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job, the employee :

• Must be able to remain in a stationary position 50% of the time.
• Must be able to move and traverse about the facility 50% of the time.
• Frequently transport objects weighing up to 50lbs.
• Occasionally position objects weighing up to 100lbs
• Must be able to communicate and exchange information in a way others will understand.
• Must be able to recognize details such as color and depth within a few feet of the observer.
• Frequently operates computers, machinery, and other healthcare equipment.
• Constantly positions self to complete essential functions.
• May be required to wear a N95s or PAPRs throughout the shift.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities, an activities may change at any time with or without notice.