Job Description

POSITION SUMMARY

Works with the Manager IT Clinical Informatics and Training of Mount Nittany Health to lead optimization efforts and assist in the design of workflows, process improvement, and quality initiatives as they relate to clinical used of the EHR used at Mount Nittany Health. Assists with the creation, maintenance, and presentation of a broad library of training materials targeting clinicians at Mount Nittany Health with primary attention to the correct and efficient use of the electronic health record (EHR) systems. This individual assists in the design of the education and training plan for EHR system and Mount Nittany Health specific applications. Develops expertise in assigned applications as well as business area and departmental workflows.

MINIMUM REQUIREMENTS

Education:

1. Associate’s, Diploma, Bachelor's or Master’s degree in Nursing or related field, plus informatics training or other advanced degree.

Experience:

1. One year of work in a clinical setting (nursing, patient care, etc.) which has provided the applicant with significant exposure to and knowledge of relevant operating policies and procedures, processes and interdependencies.
2. Experience managing projects preferred.
3. Previous experience with computers, relevant applications, and Epic systems is preferred.
4. Previous experience with providing education of software application or health care related training.
5. 0-5+ years of experience in supporting technology implementation and training with a strong understanding of healthcare workflows and processes and integrating technology into clinical practice and patient care

Knowledge, Skills, Abilities:

1. Exercises strong interpersonal and communication skills, especially in the area of communication between technical and clinical staff.
2. Skill in communicating complex processes using multiple communication methods (presentation, written, recorded, and electronic).
3. Public speaking ability.
4. Strong ability to use written and recorded communication techniques.
5. Good understanding of Electronic Medical Record systems.
6. Strong abilities in use Microsoft Office Suite products (excluding Access).
7. Experience in a health care environment.
8. Effective teaching skills are required.
9. Organizational and motivational skills, including the proven ability to manage projects, meet deadlines, and positively motivate non-subordinate personnel to achieve desired actions and outcomes is required.
10. Ability to work independently and/or collaboratively toward stated goals
11. Interest in, and enthusiasm for technology and its potential for improving inter- and intra-departmental efficiency and effectiveness is a must.

License/Certification/Registration:

None

SUPERVISION RECEIVED

Receives supervision from the Manager IT Clinical Informatics and Training of Mount Nittany Health. Works independently and collaboratively to achieve established goals and objectives, consulting and collaborating with others in the collaborative team environment as appropriate.

SUPERVISION GIVEN

None

ESSENTIAL FUNCTIONS

1) Assists in development of optimized workflows for clinical needs as they relate to usage of the electronic medical record systems in use including the establishment and reinforcement of standard operating procedures, clinical competencies, staff education, and compliance with care standards.

2) Works closely with clinicians so that the clinical and organizational needs closely integrate with clinical workflow.

3) Participates in the design, implementation, and integration of Clinical IT systems and infrastructure.

4) Consults and coordinates with the Clinical Informatics Manager, as well as other IT Managers and Department and Operational Leaders.

5) Leads and executes initiatives to improve operational efficiency, patient satisfaction, and quality of care.

6) Remains current in health informatics in order to develop applications that increase efficiency in patient care.

7) Supports organizational change using communication and educational methods.

8) Uses key metrics to track and evaluate clinical performance outcomes. Analyze data to identify opportunities for improvement and to develop action plans that drive measurable results.

9) Provides leadership by developing educational frameworks to support the growth of licensed and unlicensed clinical staff. Design and implement training programs to improve staff proficiency and adherence to best practices in patient care.

10) Serves as an author, presenter, and maintainer of educational materials to include, but not limited to, formal lectures, On Line Media (static and video), one-on-one interaction with clinical staff, and social media.

NON-ESSENTIAL FUNCTIONS

Performs related and miscellaneous duties as assigned.

Why Mount Nittany Health?

At Mount Nittany Health, we provide high-quality patient care with a unique combination of the latest in clinical technology and compassionate medical professionals. We are committed to improving both the quality and availability of healthcare in our region and seek to hire only the best to support the communities we serve.