Job Description

Under the general direction of the Clinical Technologies Imaging shop supervisor, the incumbent works as a technical leader performing a variety of routine and complex technical tasks associated with the installation, scheduled maintenance, and repair of a diverse range of imaging and clinical equipment (hardware, software, and databases). Incumbent performs scheduled maintenance on imaging systems using specialized test equipment, assists in the support of a systematic preventative maintenance program of biomedical instrumentation, and documents the introduction of new therapeutic and diagnostic imaging equipment, corrective and preventive maintenance actions and special requests as required. The incumbent must provide consultative and collaborative services to Clinical and Technology leaders of the various imaging departments by analyzing changing technical requirements, clinical needs, processes, and procedures for the development of maintenance programs on a variety of imaging systems. In discharging these responsibilities, the Imaging Engineer must be acutely aware of and adhere to all defined clinical work flows and will make recommendations on said work flows as needed. The incumbent will provide techno/functional assistance to imaging and biomedical technology users

Department Overview:

The Clinical Technology Division has the responsibility for managing all diagnostic, therapeutic, and equipment processing technologies used in the delivery of all patient care to all UCSF Health patients. The Division’s primary obligation is to ensure this technology is wisely purchased; appropriately configured; performs properly, consistently, safely, is routinely maintained; and is suitably and safely integrated with UCSF’s IT and EMR systems currently deployed. To meet this wide ‐ranging obligation, the Clinical Technology Division is organized into five functional areas. Each functional area, while discharging its assigned responsibility, works collaboratively within the Division to provide the systemic response to the Division’s primary obligations:

Clinical Technologies Administration (CTA) is responsible for: Clinical Technologies’ operational structure; the Medical Equipment Management Plan (MEMP), the UCSF Medical Equipment Policy 6.1.0; and the risk based Equipment Classification system; representing the MEMP in UCSF’s EOC committee; developing strategic plans to consolidate all technology management; to engage UCSF Health Leadership to acquire the appropriate resources to continually meet the Division’s primary obligations; to identify and consolidate operational efficiencies with BCHO and ancillary UCSF Health affiliates; and to develop Clinical Technologies’ long term road map for remaining current and relevant in a rapidly changing environment. The CTA will collaboratively work with all Clinical Technology groups to develop and maintain the Clinical Technologies’ internal education and on ‐line training modules.

Biomedical Engineering Services (BES) fulfills the Inventory, Scheduled and Corrective Maintenance duties of the Clinical Technology Division. The BES is organized into technical shops. A Shop is one or more Technical Specialists working together on the same type of equipment or providing service to a defined area: Peri Op Shop; Critical & Acute Care Shop, Lab ‐Dialysis Shop, Clinical Technologies Imaging Shop, Depot & Field Shop, Mechanical Shop. These shops operate as single functional units across all three major campuses. Each shop within the BES is responsible to develop and maintain Service Level Agreements with their respective customers to clearly define roles, responsibilities, and service delivery plans. The BES will provide both technical and labor support for all projects associated with their respective shops as coordinated by the PMO and the CSES.

Clinical Systems Engineering Services (CSES) meets the Division’s obligation at the systems level by meeting the demands created by the Clinical Technology and Information Technology Convergence. To this end, CSES is tasked with centralizing the creation of a clinical technology capital acquisition roadmap to guide our institution in technology selection and device integration. The CSES will effectively interface/integrate clinical technology needs with IT security, infrastructure, processes, and field services functions. The CSES will be the technical support for the BES on a 24-hour basis.

Business‐Analytics‐Compliance Services (BACS) manages the Division’s budget and maintains medical center service contracts, the Computerized Maintenance Management System (CMMS); and monitors fiscal, regulatory compliance and operational performance. In conjunction with the CSES, this group will develop, maintain, and operate the medical technology replacement cycle and its associated capital budget. It will collaboratively work with both the CTA and the BES in developing and maintaining the Division’s Education and Training programs.

Program Management Group (PMG) organizes, manages, and reports on status for all the Division’s Technology Programs that are generally outside of MEMP compliance scope. Though these activities will vary on a regular basis, they will generally fall under the following categories: Temperature/Humidity/RTLS, Stryker Integration, New Construction Installation Projects, Internal Division Optimization Projects, and other initiatives as assigned by Clinical Technologies Administration.

%

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

30

YES

Collaborates with team members, managers, key technical research, and clinical staff, in the proper management of all Radiology and Clinical Imaging equipment. Plan and implement routine and complex maintenance activities on clinical imaging hardware, software, and databases.

Assist senior engineers, technical, and clinical staff in developing improvements to maximize availability of the equipment.

30

YES

Troubleshoot system issues in a variety of roles to include First Look on shared contract equipment, and independently for UCSF in house equipment.

Performs moderate level calibrations, configurations, and component replacement. Develops technical requirements. Evaluates performance of all imaging systems.

20

YES

Collaborates with managers, technicians, researchers, and clinical staff to plan and implement optimizations for complex clinical imaging software and databases to provide for better imaging outcomes for patients.

Works with multidisciplinary teams in developing improvements in data integrity and utilization, file management, data integration and clinical workflows

10

YESParticipates in training users on the individual and group levels workflows, processes, hardware, and operating systems of limited complexity. Contributes to the development of customized training tools and documentation for imaging systems and to the communication of relevant policies and project information.

10

YESStays abreast of regulations, technological developments and advances in clinical imaging to keep knowledge current in a rapidly-changing field. Makes recommendations as appropriate for solutions, improvements, tools, and upgrades to optimize the use and storage of clinical images.

100%

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

Required Qualifications:

• Five (5) years with a OEM or Hospital Biomedical department
• Five (5) years OEM, Third Party or Advanced Biomedical experience in Clinical Imaging Equipment. Preferred Multi Vendor experience
• Detail oriented, with demonstrated ability to manage time, prioritize and complete tasks, and consistently meet deadlines.
• Demonstrated interpersonal and communications skills, to effectively train and support end users and to work positively and productively with interdepartmental staff at all technical and professional levels.
• Demonstrated problem-solving skills, with the ability to quickly diagnose problems and identify multiple options for effective and timely resolution of issues and problems.
• Working knowledge of operations and documentation protocols, with demonstrated analytical skills and the ability to work effectively on teams to test and evaluate system performance, and implement new programs, upgrades, and hardware.
• Working knowledge and moderate skills in relevant Clinical Imaging Systems to include hardware, software, implementation, maintenance, user support, system testing and evaluation.

Required at least 2 of these modalities. Preferred 3+

X-ray:

General Radiography

Portables:

• C-arms
• Minis
• O-arms

Angiography:

• Fluroscopy
• Surgery: Cath/EP/IR
• C-arms
• O-arms

Ultrasound:

• Multi Vendor GE-Siemens-Philips-Sonosite-Hitachi

Mammography

Nuclear Medicine

• Bonedensitometer
• Onocology

MRI 1.5T-3T

CT 64-256slice

PET (CT and/or MRI)