Job Description

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand – Amplar Health.

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.

Clinical Governance Business Partner

Amplar Health | Permanent | 0.6 FTE (Part Time)

Drive quality and safety across Primary Care.
Join Amplar Health and play a key role in enhancing clinical governance across our GP Network, specifically with our Better Medical GP Clinics This is a unique opportunity to influence how high-quality, patient-centred care is delivered during an exciting time of growth and transformation for our Primary Care business.This role is open to candidates based in South Australia or Queensland, with a flexible work-from-home model and occasional travel

About the Role

As a Clinical Governance Business Partner, you will support safe, effective, and compliant care delivery across approximately 60 GP clinics. Acting as a trusted advisor, you will partner with clinical leaders to strengthen governance frameworks, manage clinical risk, and drive continuous improvement across primary and virtual care environments.

Key Responsibilities

• Lead end-to-end management of clinical incidents, complaints, and adverse events across medical services
• Support investigations, risk escalations, and root cause analysis
• Drive continuous quality improvement initiatives within primary care and virtual care services
• Contribute to clinical audits, RACGP accreditation, and credentialing processes (including medical services)
• Deliver and support clinical governance education for multidisciplinary teams
• Develop and maintain policies and procedures aligned to primary care and medical service standards
• Analyse clinical data and deliver clear, actionable insights to stakeholders
• Partner with operational and clinical leaders to implement quality and patient safety initiatives
• Monitor clinical KPIs and ensure compliance with regulatory and accreditation requirements

About You

You are a clinically trained professional with experience supporting governance and quality in medical or primary care environments, and are confident working across multidisciplinary teams.

You will bring:

• Registration as a nurse or allied health professional
• Proven experience in clinical governance, quality, or patient safety roles
• Background in a GP, primary care, or broader medical service setting
• Experience with incident management, investigations, audits, or accreditation
• Strong analytical and reporting skills, with the ability to translate data into meaningful insights
• Strong communication skills with the ability to engage and influence clinicians and stakeholders
• A proactive and organised approach, with the ability to work autonomously in a part-time capacity

Why Join Amplar Health?

• Permanent 0.6 FTE (part-time) opportunity with genuine flexibility
• Primarily work-from-home model supporting work–life balance
• Opportunity to shape quality and safety across growing medical service models
• Supportive and collaborative team with a strong focus on clinical excellence
• A collegial and warm working environment
• Be part of an exciting period of growth across virtual and primary care services

Learn more about Amplar Health at https://amplarhealth.com.au

Be Yourself. Belong Here

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/ (please copy and paste the URL onto your browser)

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work