Join our client's extraordinary care team as a Clinical Field Staff Supervisor. In this role, you will provide supervision and direction for field staff, manage clinical field staff, and ensure high-quality patient care. We are looking for compassionate individuals with experience as a Registered Nurse in home care and management experience. This is a full-time position with a hybrid schedule and remote work opportunities.
Key Responsibilities
Provide supervision and direction for field staff and act as liaison between field and office staff.
Responsible for direct management of the PODs Clinical Field Staff, assigning tasks and objectives, and establishing clear measurables for monitoring results versus objectives.
Responsible for the development and engagement of PODs Clinical Field Staff by fostering a motivating work environment that recognizes and rewards strong performance.
Monitor clinicians via HCHB reports
Update Clinical Record on an ongoing basis as relates to communications, orders, re-hospitalizations, conflicts, etc.
Evaluate and address customer concerns, including documentation and resolution.
Communicate with sales personnel regarding customer issues that arise and may affect referral source relationships.
Evaluate client episode to determine appropriateness of discharges versus recertification and initiation of orders as appropriate.
Review staff schedules to assure productivity, communicating with PSC of staff availability, as well as providing Clinical Manager with projected productivity for staff once/week.
Schedule and Shift Details
Hybrid role with some in field and in office time and opportunity for remote work Mon-Fri 8a-5p, rotating weekend/on-call 1-2 per quarter, 2 holidays per year
ERP International is a proven health and technology solutions integrator and partner for federal civilian and defense agencies. From military healthcare staffing, emerging technologies to medical logistics and business process management, we support and enhance mission performance, delivering high value, outcomes. ERP pursues innovative alternative solutions through attentive and engaged leadership practices, collaboration, and brilliant talent to drive transformational results for our customers.
ERP has been named a Washington Post 2024 Top Workplace by our employees for the 5th consecutive year, is an ELEV8 GovCon Honoree for 2024 and 2025.
Our Health Solutions practice provides our DOD and DHA customers with world-class capabilities in clinical staffing and medical research and readiness around the globe. We have decades of experience driving client success by providing the highest quality people and services, where and when they’re needed, at the most competitive rates.
ERP’s Digital Solutions practice provides our customers at CMS, DHA, DISA, DHS, FDA, FEMA and USCIS with world-class capabilities in emerging technologies, large scale modernization of legacy software, data visualization, Enterprise Architecture, IT health and cyber security. ERP’s value-based solutions deliver new efficiency and cost savings and do it on time and on budget.
Be the Best® is our motto. Our leadership-driven execution blends emerging technologies and passionate subject matter experts with mature processes to transform the way federal agencies. We appraise at CMMI DEV Maturity Level 5 and CMMI SVC Maturity Level 3 and are certified with the ISO 9001:2015 Quality Management Standard, ISO/IEC 20000-1:2011 Service Management System, and ISO 27001:2013 Information Security Management Standard.
