Job Description

• Directly manages clinical equipment coordinator staff
• Liaises with equipment vendors to secure optimal contracts, services, and equipment prices as necessary
• Perform training in-services with clinical and admin staff as necessary to ensure staff are utilizing equipment according to recommended standards
• Directs the distribution and movement of clinical equipment and related supply inventory among sites as necessary to promote optimal clinical operations
• Lead capital equipment planning and forecasting, including prioritization of investments, clinical expansion projects, and creation of multi-year replacement plans.
• Manage the full equipment lifecycle—from evaluation and procurement to maintenance, optimization, and end-of-life decisions.
• Create and lead policies, standards, and protocols for equipment usage, safety, and maintenance across all clinics.
• Serve as the primary decision-maker for equipment selection, vendor recommendations, and technology standardization.
• Evaluate cost-benefit analyses for new equipment purchases, upgrades, and vendor proposals.
• Oversee preventive maintenance programs and ensure all locations maintain equipment logs, documentation, and compliance records.
• Develop quality assurance metrics to monitor equipment performance, utilization, and downtime across the practice.
• Act as the primary liaison between the practice and equipment vendors, installers, biomedical engineers, and IT support stakeholders.
• Ensure vendor accountability by monitoring service responsiveness, repair turnaround times, and performance metrics.
• Evaluate emerging ophthalmic technologies and make recommendations for practice adoption.
• Analyze equipment utilization data to drive process improvements, reduce inefficiencies, and optimize asset allocation.

Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Competencies:

1. Exceptional human relations skills
2. Must work well with their hands
3. Have the skills necessary to fix most items that require maintenance within the clinic setting
4. Ability to work with interruptions and to manage multiple priorities
5. Must be honest, dependable, and flexible.
6. Ability to manage multiple tasks simultaneously.
7. Excellent customer service and communication skills.
8. Empathetic with staff and patients’ needs and concerns in relation to maintenance-equipment needs.
9. Well organized with attention to detail.
10. Must be able to communicate well, cooperate with others and capable of tolerating stress.
11. Must be able to manage time extremely well and prioritize tasks.
12. Must be able to work independently, effectively and efficiently, with a minimum of supervision

Minimum Education Requirements

1. High school diploma or GED
2. Certificate from a Vocational School or Associate degree highly desirable
3. Any other certifications required by current law
4. College Degree highly preferred and highly desirable
5. COT or COMT preferred and highly desirable
6. Three years previous experience or training in this or similar position
7. Bilingual a plus

Minimum Background Requirements