Job Description

At 21st Century Home Health Services (21HHS), we treat every patient with the same empathy, compassion, and understanding we would show our own family. With more than 600 employees, we are the largest home health agency in San Francisco and the fastest-growing in the Bay Area. Today, we care for more than 4,000 patients across San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano, Napa, Yolo, Placer, El Dorado, and Sacramento counties—and we are actively expanding into Marin and Sonoma counties.
Our clinicians are dedicated not only to the patients they serve, but also to one another. The results speak for themselves: hospital readmission rates at 21HHS consistently remain under 10%, compared to an industry average of over 15%.We’ve also set a new benchmark for employee satisfaction in home health. Recognized as a 2024 Top Workplace, 21HHS fosters an environment of support, growth, and recognition through open communication and professional development opportunities.
Key achievements include:
San Francisco Chronicle Top Workplaces in the Bay Area Ranked 3rd among all medium-sized companies and 1st among home health agencies.
National Recognition Ranked 12th among medium-sized healthcare companies nationwide and 1st among home health agencies.
Patient and employee feedback on Yelp, Google, Glassdoor, and Indeed further validates our commitment to quality care and workplace excellence. By prioritizing engagement and satisfaction, 21HHS attracts top clinical talent and delivers outstanding outcomes, cementing our place as a leader in home health.
Please note: All opportunities at 21HHS require being in the field visiting patients in their homes.
We are seeking a dedicated and innovative Home Health Educational Leader to join our growing home health company. This position plays a critical role in advancing the skills and knowledge of our new clinicians and therapists, setting them up for success in their roles.
In this hybrid role, combining office and field responsibilities, you will train and mentor new clinicians, contribute to the creation and delivery of educational programs, share clinical best practices, and provide ongoing training to existing staff. Your efforts will enhance patient care, foster professional growth, and support operational excellence.
This position is based at our San Jose office.

In this role, you will:

• Facilitate new employee orientation (in-person & virtual) and annual education needs assessments, including competency programs to improve professional development activities and patient outcomes.
• Oversee the Clinical Learning Management System: review current processes and identify/develop 21HHS-specific training and learning programs.
• Develop (in-person & virtual) group-specific educational programs based on target audience and learner needs.
• Evaluate activity effectiveness and making necessary adjustments, informed by evaluation analysis.
• Partner with clinical leaders to promote and deliver skill, knowledge, and professional development programs.
• Act as a liaison with local clinical programs for staff competency validation.
• Design and manage the preceptor program. 

To be successful in this role, you have:

• Proven experience in identifying, developing, designing, implementing, and measuring best-in-class education programs in clinical management learning programs. 
• Minimum Bachelor of Science in Nursing (Health Education is preferred).
• 3-5 years of clinical experience.
• Experience with MedBridge or other Clinical Learning Management Systems is a desired
• Leadership skills are highly preferred.
• Self-directed, critical thinking skills with outstanding interpersonal skills, organization, and computer literacy.
• Excellent observation, verbal, and written communication skills, along with problem-solving abilities.
• Current CA Registered Nurse license, American Heart Association certified Basic Life Support (BLS) certification.
• Valid CA Driver's License with an acceptable driving record. (All licenses and certifications must be current at the time of hire and sustained throughout employment.)
• High level of clinical knowledge in home health care is preferred.
• Must stay current with annual compliance training and certifications.
• Willingness and ability to travel from Sacramento to Santa Cruz as business needs arise.

21st Century is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We strictly prohibit discrimination or harassment of any kind, including but not limited to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other characteristic protected under federal, state, or local law.