Job Description

About North Country Healthcare (NCH):

North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center,locatedin the White Mountains Region of New Hampshire. NCH includesnumerousphysicians and medical providers at multiple locations. This leading comprehensive healthcarenetworkwhich employs hundreds ofhighly-trainedindividualsdeliversintegrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCHremainscommitted to the health and well-being of the communities we serve.As a leader in a managementpositionthis role emphasizes advancing High-Reliability Organization (HRO) principles, embedding a culture of safety, accountability, and consistent high performance

TheSurgical Services Clinical Educatorserves as a professional practice leader, resource, and mentor withinNorth Country Healthcare This position supports the ongoing clinical development of staff across the healthcare system's threesurgical services departments at Upper Connecticut Valley Hospital (UCVH), Weeks Medical Center (WMC), and Androscoggin Valley Hospital (AVH), as well as the Women's Services Department at AVHThe Clinical Educator develops, implements, and evaluates educational programs and competency assessments forsurgical servicesto advance clinical excellence, support evidence-based practice,maintainregulatory compliance, and promote continuous quality improvement.

The Surgical Services Clinical Educator will work closely with the NCH Director of Surgical Services, the Surgery Chiefs and Anesthesiology, as well as the Director of Nursing Practice to develop an annual curriculum.

This role will behybrid;part-time in education and part-time working in surgical services.

ESSENTIAL QUALIFICATIONS

Education:

• Bachelor's degree in Nursing(BSN),Master's Degree in NursingPreferred. 

Certification:

• Certification as Nurse Educator (CNE) or specialty certification (e.g., CEN, CCRN, CNOR, CMSRN)preferred.

​​Licensure:​

• Current RN license (State of New Hampshire) 

• Association* accredited course in Basic Life Support (BLS) (for clinical staff), orHeartsaverCPR AED (for nonclinical staff), and renewal on a regular basis, with up to athree-monthgrace period after theexpirationdate.

Skills:

• Strong communication, presentation, and facilitation skills

• Ability to work independently and collaboratively across diverse teams

• Proficiencyin learning management systems and educational technology

• Strong computer skills, including the ability to navigate electronic medical records

• Commitment to lifelong learning and professional growth

• Flexibility to adjust schedule based on educational and clinical needs, including shift work

​​

Work Experience:​

• Experience in multi-site health systems

• Minimum of 3 years of recent clinical experiencein surgical services

• Demonstrated teaching, precepting, or leadership experience

ESSENTIAL FUNCTIONS

Education & Professional Development

• Develop, coordinate, and deliver orientation, continuing education, and competency programs forSurgical Services Departments

• Evaluate educational needs through observation, performance data, and collaboration with leaders and staff.

• Create evidence-based learning materials, simulation experiences, and skill validationsto improve clinical performance, standardize care processes, and ensure compliance with organizational and regulatory standards.

• Evaluate the effectiveness of educational programs through metrics such as staff competency completion, quality indicators, and patient outcomes.

• Support system-wide initiatives to promote quality, patient safety, and best practices.

• Maintainaccurateeducation and competency documentation in compliance with CMS and other regulatory requirements.

Clinical Practice

• Maintain clinicalexpertisethrough regular participation in patient care withinthe Inpatient Departments.

• Serve as a role model indemonstratingsafe, effective, and compassionate care.

• Collaborate with managers and interdisciplinary teams toidentifylearning opportunities and improve clinical outcomes.

Leadership & Collaboration

• Partner with clinical leadership to align education with strategic goals, accreditation standards, and professional practice models.

• Participate in shared governance, quality improvement, and system-wide education committees.

• Facilitatenew technology, equipment, and policy rollouts withappropriate trainingand evaluation.

• Collaborate with the Women's Services manager and team toassistwith all educational needs.

Travel & Multi-Site Support

• Provide on-site education and clinical support across all healthcare system facilities

• Schedule and prioritize site visits to meet department and system needs.

​​

NON-ESSENTIAL FUNCTIONS

1. ​Performs additional duties as assigned.

1. ​Adheres to facility Values, Service Excellence and Standards of Excellence