BrightSpring Health Services

Clinical Educator - Infusion

BrightSpring Health Services  •  Winston-Salem, NC (Onsite)  •  1 hour ago
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Job Description

Our Company

Amerita

Overview

The Clinical Sales Executive (CSE) plays a critical role in driving patient care transitions from hospital to home while supporting referral growth and therapy adoption for Amerita infusion services. As a licensed clinical professional and sales partner, the CSE collaborates closely with hospital case managers, discharge planners, physicians, patients, and caregivers to ensure safe, efficient placement of patients into home or alternate-site infusion therapy.

The CSE combines clinical expertise with consultative sales skills to educate referral sources, patients, and healthcare teams on Amerita’s services, ensuring appropriate patient selection, seamless discharge coordination, and successful therapy initiation. This role partners closely with Strategic Account Executives, pharmacy, intake, and operations teams to improve referral conversion, enhance patient outcomes, and strengthen referral relationships. Success is measured through patient transition effectiveness, referral growth, admission conversions, therapy starts, and referral source satisfaction.

Must be a licensed Registered Nurse (RN) in the state of North Carolina

Shift: Monday-Friday 8:30am-5:00pm

We Offer:

  • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance• 401(k) Retirement Plan • Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Employee Discounts• Tuition Reimbursement• Paid Time Off & Holidays

Responsibilities

Clinical Education & Patient Training

  • Evaluate, educate, and train patients, caregivers, and facility staff on Amerita services, infusion therapies, and care delivery within home or alternate-site settings.
  • Provide in-person and virtual patient education to promote therapy understanding, safety, and independence.
  • Conduct patient assessments and evaluations to support appropriate placement into home infusion or alternate-site care.
  • Deliver initial therapy education and support therapy initiation activities as needed.
  • Ensure timely and accurate documentation of patient education and clinical interactions using company systems and technology.
  • Support development and utilization of patient education materials and communication tools.

Transition Support & Care Coordination

  • Coordinate patient transitions from hospital to home or alternate care settings in collaboration with facility staff, providers, and internal teams.
  • Partner with Clinical Sales Executives to ensure patients are clinically prepared for discharge and therapy initiation.
  • Gather and communicate relevant pre-admission and insurance information to support service initiation.
  • Facilitate continuity of care by ensuring therapy education, supplies, and clinical readiness are aligned prior to discharge.
  • Serve as a clinical resource supporting transition planning and patient readiness across the care continuum.

Education, Training & Sales Enablement

  • Partner with SAEs and CSEs to provide clinical expertise during customer engagements, educational programs, and growth initiatives.
  • Deliver in-services, continuing education (CEU) programs, and clinical training sessions for internal staff and referral sources.
  • Support onboarding and ongoing competency development of field sales and clinical team members.
  • Identify clinical education opportunities that improve referral confidence and increase transition success rates.
  • Collaborate with sales leadership to understand educational needs and develop programs that support growth and patient transition volume.

Internal Collaboration & Clinical Support

  • Act as a clinical liaison between pharmacy, sales, nursing, and operations teams to ensure consistent clinical messaging and best practices.
  • Provide clinical consultation and subject-matter expertise to internal stakeholders.
  • Align educational support geographically to meet regional operational and sales needs.
  • Serve as backup clinical support when needed to ensure continuity of patient education and service delivery.
  • Facilitate communication of clinical updates, therapy changes, and education initiatives across teams.

Performance, Documentation & Compliance

  • Maintain confidentiality of patient and proprietary information in accordance with HIPAA and company standards.
  • Ensure all education and training activities comply with regulatory, accreditation, and organizational requirements.
  • Maintain accurate documentation of education, competency, and transition activities.
  • Support data collection and reporting related to patient education and therapy transition outcomes.
  • Demonstrate professional collaboration and customer-focused service with patients, referral partners, and internal teams.

Qualifications

  • Registered Nurse (RN) license required; BSN preferred.
  • Active RN license in state of practice required.
  • Minimum three (3) years of clinical experience; infusion therapy or specialty pharmacy experience strongly preferred.
  • Experience in adult education, clinical training, or healthcare education preferred.
  • Previous experience supporting sales or business development initiatives preferred.
  • Valid driver’s license and auto insurance required
  • Active RN license in assigned state.
  • Must meet company driving standards.

About our Line of Business

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.

Additional Job Information

  • Strong clinical expertise in infusion therapy and patient education.
  • Ability to translate complex clinical concepts into clear, actionable education for patients and non-clinical audiences.
  • Excellent presentation, facilitation, and teaching skills.
  • Strong collaboration and cross-functional communication abilities.
  • Organizational and time-management skills with ability to manage multiple priorities.
  • Proficiency in Microsoft Office Suite; experience with CRM or clinical documentation platforms preferred.
BrightSpring Health Services

About BrightSpring Health Services

BrightSpring is the parent company of a family of services and brands that provides clinical, nonclinical, pharmacy and ancillary care services for people of all ages, health and skill levels across home and community settings.

The company is a leading provider of diversified home and community-based health and pharmacy services to medically complex and high-need populations. Its primary businesses include: behavioral health (including autism services), home health care (including personal care, home health, and hospice), neuro therapy, and job placement and vocational training, supported by pharmacy and telecare ancillary technologies and services. These businesses employ over 37,000 dedicated full-time equivalent team members in 50 states and provide services for over 350,000 people every day.

BrightSpring is focused on providing quality outcomes and solutions through best-in-class services and investments in people, process and technology innovation, including the development of its Connected Home model of care. Founded and headquartered in Louisville, Kentucky, the company has been making a difference in communities since 1974 – helping people live their best life.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Louisville, Kentucky
Year Founded
Unknown
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