Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Customer Management

Job Sub Function:

External Customer/Product Training

Job Category:

Professional

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Remote (US)

Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for Clinical Education Specialist- Orthopedics.

The Clinical Education Specialist is responsible for the strategic design, preparation and execution of hands-on training experiences for Professional Education under North America Global Education Solutions. The Clinical Education Specialist also supports R&D, Marketing, Education Grants, and Meetings and Conventions. They must partner with colleagues to effectively teach and train on the safe and efficacious use of Johnson & Johnson products in a lab setting to external Healthcare Professional customers. They serve as the subject matter expert on anatomy, language of medicine, clinical procedures, disease states and all Johnson & Johnson technologies. They must collaborate and align priorities with Sales, Professional Education, R&D, and Marketing leaders to develop customized hands-on educational experiences that meet the goals and needs of multiple stakeholders. They must manage priorities and timelines well and be comfortable in a fast-paced environment. They must ensure compliance to all legal, regulatory and HCC policies to include Advamed, Pharma, ACCME, AATB and other global legal and regulatory bodies. The Clinical Education Specialist must ensure all field based programs are compliant with J&J guidelines through thorough formal on-site assessment of field based sites. This Clinical Education Specialist role will be supporting the DePuy Synthes operating business, prior experience in Sports Medicine or Joint Reconstruction medical devices is preferred.

Principal Duties and Responsibilities:

• Policies: Know and follow policies and procedures related to work activities performed in area of responsibility.
• Training: Complete training in area of responsibility within allowed time period. Training is required for changes in existing policies & procedures, for new assignments & for implementation of new policies & procedures. Complete required periodic re-training in areas such as safety & environmental compliance.
• Successful completion of designated primary sales training.
• Successful completion of Clinical Education training evaluations.
• Safety: Follow all company safety policies & other safety precautions within work area. Promote safety to all associates that enter work area. Follow Health Care Compliance guidelines as well as follow operating room training and safety standards (Bloodborne pathogens training, etc.).
• Product, Clinical, and Disease State Knowledge: Extensive knowledge and understanding of the safe and efficacious use of Johnson & Johnson Products. All-encompassing understanding of surgical procedures across several specialties, relevant disease states and appropriate product application. Ability to teach and translate that knowledge into comprehensible education for different audiences.
• Teaching: Exceptional communication skills and the ability to train, mentor and coach new associates in human and animal anatomy, medical language, and the procedure steps and appropriate product application in surgical procedures across many specialties. Demonstrate solid presentation skills to perform product in-services on animate, inanimate, cadaveric and other simulated models.
• Program Development & Execution: Perform as the subject matter expert to the Johnson & Johnson business in Clinical Education, advising on appropriate models to meet learning objectives, hands-on education development and execution, and other clinical needs. Manage priorities effectively, acting with speed, flexibility and accountability to achieve goals.
• Partnerships: Strong capacity to interact, dialogue and educate all levels of both internal and external customers in the Johnson & Johnson Institutes and in the field. Collaborate with Professional Education, R&D, Marketing, and Meetings and Conventions across all levels, creating effective solutions to drive the education business plan. Build and maintain partnerships with all stakeholders and facilitate key strategic relationships with facilities and third-party vendors.
• Business Acumen: In-depth understanding of the Johnson & Johnson business, organizations and processes. Translate business requirements into Clinical Education strategy and plans.
• Customer Insights: Acquire and translate customer insights to the broader organization as it relates to unmet needs and future educational and product offerings.
• Market and Industry Knowledge: Understand and apply market, industry, competitor, and health care compliance, legal, and regulatory knowledge. Understands the external marketplace including competitor offerings and strategy, changing stakeholders, and applies knowledge to shape Clinical Education offerings.
• Project Management: Lead Clinical Education projects through application of customer insights and strategic planning to develop and implement new education modalities. Contribute to innovative and viable products, service and/or solutions adding value. Develop measurable project plans with clear objectives, milestones, resource requirements, and deliverables.

Education and/or Experience

Location:

• United States

Required:

• Minimum 6 years experience in a business environment – preferably orthopedics Healthcare Industry or Clinical Setting.

Preferred:

• Operating Room or Healthcare Professional facing experience.
• Education and/or Training experience.
• Product, Clinical and Disease State Knowledge of Orthopedics.
• Experience in complex scheduling and execution of projects/events.
• Experience working with Cadaveric Tissue

Other Skills and Abilities:

• Collaboration and teamwork.
• Big picture thinking with attention to detail.
• Demonstrated strong organizational skills.
• Strong presentation and public speaking.
• Extensive product & procedure knowledge and applications.
• Ability to utilize and learn new technology and applications.
• Project leadership experience.

Physical and Other Demands:

• Overnight travel may be required up to 70%.
• Requires air travel on routine basis.
• Office deskwork, requiring sitting, walking, using phone, computer, and iPad.
• Work in a laboratory setting, including ability to stand in one place for up to 4 hours and work up to 8 hours without sitting.
• Occasional carrying, pulling or pushing up to 45 pounds.
• Require access to provide home office.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

On October 14, 2025, Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

It is anticipated following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by Orthopaedics employment processes, programs, policies, and benefit plans. Details of any planned changes would be provided to you by Orthopaedics at an appropriate time and subject to any necessary consultation processes.

Required Skills:

Preferred Skills:

Analytical Reasoning, Communication, Confidence Building, Customer Satisfaction, Customer Support, Customer Support Operations, Customer Support Platforms, Customer Support Trends, Customer Training, Organizing, Performance Measurement, Presentation Design, Problem Management, Problem Solving, Product Knowledge, Reporting and Analysis, Training Delivery Methods

The anticipated base pay range for this position is :

$96,000.00 - $155,250.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits