Job Description

PURPOSE

The Clinical Education Specialist develops and manages high-quality clinical education content aligned with Nobel Biocare’s portfolio and customer needs. Working with clinical experts and cross-functional teams, the role turns complex information into clear, reusable learning assets for in-person, digital and blended education. It supports structured learning journeys, global content activation and asset lifecycle management through strong writing, coordination and project management.

ACCOUNTABILITIES

Educational content and asset development

· Develop and update presentations, clinical cases, videos, webinars, e-learning and supporting materials.

· Turn complex clinical, scientific and product information into clear, practical learning content.

· Adapt content for different audiences, levels, channels and formats.

· Explore innovative delivery using AI, virtual reality and emerging technologies.

· Create modular content for reuse across courses, campaigns and markets.

· Coordinate development with clinical experts and cross-functional partners.

Content quality, governance and lifecycle

· Ensure assets are accurate, referenced, compliant and aligned with approved messaging.

· Manage reviews, approvals, version control and file storage.

· Maintain templates and guidelines for consistent content production.

· Identify gaps, duplication and outdated content, and plan action.

· Manage content access and updates across platforms and repositories.

Learning journeys and global enablement

· Build learning journeys aligned with customer needs and clinical competencies.

· Support local adaptation of global content while protecting core messages and standards.

· Guide speakers and teams on audience, use and learning outcomes.

· Support effective use of learning platforms and content repositories.

Educational activity support

· Support selected in-person, online and hybrid activities, ensuring content and speaker readiness.

· Coordinate content timelines across launches, campaigns and courses.

· Develop accurate, engaging course descriptions, agendas and promotional copy.

Continuous improvement

· Use learner feedback and stakeholder input to improve content and experiences.

· Use CRM and platform data to track engagement, outcomes and proportionate ROI.

· Monitor education and digital learning trends to improve formats and delivery.

· Maintain content inventories and status tracking for clear prioritization and planning.

Job Requirements:

KNOWLEDGE, SKILLS & EXPERIENCE

Critical Knowledge and Qualifications:

· Relevant degree in dentistry, medicine, life sciences, education or communications.

· Understanding of dental procedures, digital workflows and clinical evidence.

· Knowledge of adult learning or instructional design is an advantage.

· Knowledge of healthcare and medical device compliance requirements.

· Excellent written and spoken English.

· Willingness to travel.

Critical Skills/technical know-how:

· Strong writing, editing and content-structuring skills.

· Ability to create presentations, videos, webinars, e-learning and documents.

· Strong project coordination, review and version-control skills.

· Effective collaboration with clinical experts and cross-functional teams.

· High attention to accuracy, consistency and quality.

· Microsoft Office proficiency and familiarity with learning and content platforms.

Critical Experience:

· 3–5 years in clinical education, medical communications, training or content development within dental or medical devices.

· Experience developing clinical or scientific educational content.

· Experience coordinating experts and cross-functional stakeholders.

· Digital learning or multi-channel content experience is an advantage.

· Experience in an international, fast-paced environment.

COMPETENCIES – Essential for the role

· Content development and learning design

· Planning, organization and attention to detail

· Collaboration and stakeholder management

· Initiative and ownership

· Clear written and verbal communication

· Adaptability and continuous improvement

CRITICAL SUCCESS FACTORS AND KEY CHALLENGES

· Balance clinical accuracy, learning quality, business relevance and speed.

· Turn complex expert input into clear, scalable learning assets.

· Maintain consistency and version control while enabling local adaptation.

· Prioritize high-value needs and drive timely delivery.

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Operating Company:

Nobel Biocare

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