Job Description

Why Work at BYU

At Brigham Young University (BYU), your work is an opportunity to contribute to a distinctive educational mission rooted in the gospel of Jesus Christ and to make a meaningful difference in the lives of students.

As the flagship university of The Church of Jesus Christ of Latter-day Saints, BYU strives to be among the exceptional universities in the world. We are devoted to our faith, our students, and the University's Mission: "To assist individuals in their quest for perfection and eternal life."

We seek staff members who enthusiastically embrace and advance this unique mission. Across the university, staff bring their expertise and talents to work that helps students learn, grow, and thrive. A culture of covenant belonging, weekly devotionals, meaningful opportunities for learning and growth, and a beautiful and historic campus make BYU a distinctive and inspiring place to build a career.

Belonging Statement

United by our common primary identity as children of God, BYU values and embraces the variety of individual characteristics, life experiences and circumstances, perspectives, talents, and gifts across the BYU community. This richness strengthens our shared efforts to create and support an environment of covenant belonging centered in Jesus Christ.

Employment Requirements

Members of The Church of Jesus Christ of Latter-day Saints are required to hold and be worthy to hold a current temple recommend to be hired and to remain in any position at BYU.

In hiring decisions, Brigham Young University lawfully gives strong preference to qualified, faithful members of The Church of Jesus Christ of Latter-day Saints. All employees are required to abide by the university's Honor Code and Dress & Grooming Standards. Successful candidates are expected to support and contribute to the academic and religious missions of the university, which are aligned with the principles and doctrine of The Church of Jesus Christ of Latter-day Saints.

Equal Opportunity

Brigham Young University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status.

**The last day to submit an application for this position is November 16, 2026, by 11:59pm MST. **

Clinical Education Operations Manager – School of Medicine

The Clinical Education Operations Manager provides leadership and operational oversight for the administrative infrastructure supporting clinical medical education within the BYU School of Medicine. This position oversees the operational execution of all Phase 2 and Phase 3 clinical learning experiences, including core clerkships, selective experiences, electives, sub-internships, and other required or individualized clinical experiences.

The Manager leads a team of clinical education support staff and ensures effective coordination of student placements, credentialing, onboarding, scheduling, clinical education systems and software, evaluation tracking, and clinical site operations. Working closely with curriculum leadership, clerkship directors, the Office of Faculty, the Office of Student Progress, and clinical partners, this individual develops and maintains efficient systems that support student success, operational excellence, accreditation compliance, equitable placement, and a consistent experience across clinical sites. This role will play a large role in supporting the development of physicians who will minister to God’s children throughout the world as healers, teachers, researchers, leaders, and disciples of Jesus Christ.

As the BYU School of Medicine continues to build and scale its clinical education program, this position requires an innovative, adaptable, and highly organized leader who can establish systems, respond to evolving program needs, and continuously improve operations in a new medical school environment.

What you’ll do in this position:

Clinical Education Operations Leadership

• Build, lead, train, and supervise a clinical education operation team, scaling staffing and operational capacity over time to support Phase 2 and Phase 3 programs.
• Establish operational priorities, performance expectations, service standards, and workload distribution, coverage plans, and communication practices across Phase 2 and Phase 3 clinical education programs.
• Develop coordinated operational workflows across clinical rotations and the Immersive Experience so that students, faculty, staff, and partner sites experience clear and consistent processes for placement, onboarding, scheduling, documentation, communication, and problem resolution.
• Promote a culture of service, accountability, collaboration, responsiveness, confidentiality, and continuous improvement.

Clinical Scheduling and Program Administration

• Oversee administrative personnel and operations for all required and elective clinical experiences, including core clerkships, electives, advanced clinical experiences, electives, sub-internships, and the Phase 3 immersive experience.
• Ensure accurate, equitable, transparent, and timely student placement, rotation scheduling, and clinical site assignments, and schedule communication.
• Coordinate placement processes using student preferences, site capacity, educational requirements, geographic considerations, approved accommodations, and special circumstances.
• Develop and maintain procedures for requesting, reviewing, documenting, approving, and communicating alternative assignments for rotation changes.
• Coordinate with the Associate Dean of Curriculum, Phase Assistant Deans, clerkship directors, the Office of Curriculum, the Registrar, and the Office of Student Progress when student progression, remediation, leave, accommodations or other circumstances affect clinical scheduling
• Develop contingency plans for site closures, loss of clinical capacity, preceptor or faculty availability issues, health-system changes, emergencies, and other disruptions requiring rapid reassignment or make-up experiences.
• Develop and maintain coordinated clinical capacity plans with clinical partners and BYU clinical curriculum leadership that align BYU’s Phase 2 and Phase 3 educational requirements, student enrollment, rotation schedules, site capacity, physician and faculty availability, supervision needs, and anticipated program growth.
• Oversee, through a matrixed clinical education operations structure, the administrative and operational support provided for the School of Medicine’s Immersive Experience in close partnership with the Phase 3 Director and other Immersive Experience leadership.
• Ensure that coordinator(s) performing detailed Immersive Experience work use the clinical education operations team’s systems, workflows, timelines, documentation, communication, tracking, and problem-resolution processes.

Educational Technology and Systems Management

• Serve as the primary administrator for the School of Medicine's clinical education management platform.
• Oversee system configuration, scheduling workflows, clinical log tracking, evaluation routing, grade processing, reporting functions, and user support.
• Define key operational metrics and reporting requirements, leveraging dashboards and reporting tools to support program oversight, decision-making, and continuous improvement

Accreditation and Compliance Support

• Monitor operational metrics and documentation required to support accreditation compliance.
• Maintain processes related to required clinical experiences, student evaluations, feedback completion, and grade reporting timelines.
• Develop and maintain standard operating procedures and operational documentation for clinical education activities.
• Support preparation for accreditation reviews, audits, and institutional reporting.

Credentialing, Onboarding, and Clinical Site Coordination

• Collaborate with the Office of Curriculum and the Office of Faculty regarding student and preceptor onboarding processes across affiliated health systems and community-based training sites and Immersive Experience sites.
• Oversee credentialing requirements, including immunization verification, background checks, drug screenings, EMR access, and site-specific compliance requirements.
• Establish standardized onboarding procedures while accommodating site-specific requirements.
• Maintain strong working relationships with clinical partners and site administrators and, in collaboration with appropriate faculty and program leaders, with Immersive Experience partner institutions and site coordinators.

Student Operational Support

• Serve as the primary operational resource for students to engage with clinical education logistics.
• Lead efforts to resolve escalated issues related to scheduling, placements, onboarding, software systems, tracking requirements, clinical grade-processing workflows, and other administrative requirements
• Collaborate with curriculum leadership to support successful student progression through clinical phases.

Policy, Documentation, and Governance Support

• Collaborate with curriculum and Immersive Experience leadership to maintain clinical operational policies and procedures.
• Assist in the development and maintenance of student, faculty, and preceptor handbooks.
• Support committee and governance activities related to clinical education operations.

What qualifies you for the role:

Required

• A firm commitment to the mission of BYU and the School of Medicine.
• Master's degree in Business Administration (MBA), Public Health (MPH), Health Administration (MHA), Higher Education Administration, or a related field and 3+ years of progressively responsible experience in higher education administration, healthcare administration, medical education, or a related field.; or
• Bachelor's degree in business, public health, health administration, or a related field and 5+ years of significant professional experience in medical school clinical education operations, healthcare administration, or academic program management.
• Experience managing complex operational processes and coordinating multiple stakeholders.
• Strong organizational, planning, and project management skills.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities and resolve complex operational issues.
• Ability to build collaborative relationships with students, faculty, clinical preceptors, healthcare administrators, community and institutional partners, and institutional leaders.
• Strong analytical, process improvement, and problem-solving skills.
• Ability to develop new operational systems and workflows in a rapidly evolving organizational environment.

Preferred

• Experience in undergraduate medical education (UGME), graduate medical education (GME), clinical rotation administration, or academic health center operations.
• Supervisory experience leading administrative teams.
• Experience managing multi-site programs and operational workflows.
• Experience coordinating experiential education, away rotations, global health programs, research experiences, community-engaged learning, or other programs involving student placements across multiple external sites.
• Knowledge of accreditation requirements related to clinical medical education.
• Experience administering medical education management platforms such as VidaNova, MedHub, One45, or comparable systems.
• Knowledge of clinical site onboarding, credentialing, and compliance processes.
• Familiarity with healthcare systems, academic medicine, and clinical training environments.

What we offer in return:

In addition to our competitive pay structure, this position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits for employees and eligible family members
• Access to athletic facilities
• Excellent medical/dental benefits
• Short/long-term disability benefits
• Paid parental and maternity leave
• Wellness Program
• Free on-campus parking
• Free UTA passes for employees, spouses, and qualified dependents
• Discounts at the BYU Store and for many events at BYU

Pay Grade: 54

Typical Starting Pay: $84,000 - $109,000

The actual compensation offered will take into consideration internal equity and may vary based on the candidate’s job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.