Job Description

This position is bonus eligible!

The Home in Walpole, a vocationally-focused program, located in Walpole, MA is looking for a Clinical Director-Residential Services to make a difference in the lives of youth who have experienced trauma and/or who have significant emotional and behavioral challenges.

How You'll Be Making A Difference

Provide clinical supervision for staff and oversee the clinical aspects of the program’s operations. Under the general direction of the Campus Director plan, direct, oversee and manage the operations and staff within the Campus Programs. Collaborate externally with referral sources to ensure a steady flow of eligible clients to these programs. Oversee the services and treatment plans of the clients and their families to ensure they are high quality and are consistent with the goals of the program.

• Oversee the intake and discharge process and ensure all appropriate paperwork and all data entry is completed and delivered in a timely, efficient manner. Maintain program(s) census and ensure program(s) is following relevant agency guidelines.
• Manage third-party billing and insurance issues.
• Assign cases to staff and monitor the caseload level.
• Maintain the utilization review process. Ensure quality assurance standards are met with regard to treatment planning, record keeping and documentation. Monitor the treatment of all clients.
• Participate in clinical conferences, IEP meetings and administrative team meetings. Serve on agency committees as needed such as clinical forum group.
• Ensure services are coordinated and integrated. Regularly evaluate services and implement plans, with measurable outcomes, for continual improvement.
• Establish, maintain and nurture working relationships with community agencies, and federal, state, and local agencies to ensure a steady flow of eligible clients to program(s).
• Provide regular one-on-one supervision to key team members. Ensure regular feedback and guidance is provided for employee development and enhanced productivity. Administer the performance evaluations and performance management process.
• Participate in the selection and termination of staff. Promote a positive work environment.
• Establish, review and implement program(s) policies and procedures. In consultation with Campus Director, continuously consider new processes and initiatives to improve and/or expand services as appropriate.
• Participate in the development and implementation of the annual operating budget for the program(s). Monitor performance against approved budget allocations, investigate variances, and implement corrective actions as necessary. Communicate with Campus Director on issues related to budget or budget requests.
• Participate in crisis prevention and intervention as needed.
• Provide program leadership in the absence of the Campus Director.

Qualifications

• Masters degree in social work, mental health or related discipline plus independent licensure (LICSW, LMHC, LMFT) and 5+ years clinical leadership experience required.
• Proven leadership and management experience in a multi-disciplinary setting required.
• Five years program-specific clinical experience.
• Knowledge of children with complex psychiatric illnesses.
• Computer literate, including Microsoft Office and Internet Explorer, with the ability to learn new software applications.

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of countless youth, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Health, Vision and Dental Insurance is available
• Extensive training to new staff
• Tuition reimbursement of up to $2,400 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!

Pay Range Positioning Summary

The pay range listed represents the company’s good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate’s relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.

Valuing Diversity

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.