Job Description

Clinical Coordinator Educator- CCM/PCM/APCM/RPM

Title: Clinical Coordinator Educator- CCM/PCM/APCM/RPM
Location: Hollywood, FL
Schedule: Full time
FLSA Status: Exempt

About MedElite

Since 2011, MedElite has been dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. We implement a data-driven, "treat in place" model that enhances resident health outcomes while saving valuable time and resources for our partner organizations. By managing a network of advanced practice providers and specialty clinicians, we deliver high-quality, proactive care directly to the bedside. Our passion for positively impacting the lives of residents, administrators, and healthcare professionals drives our commitment to continuously innovate and redefine senior care across the country.

MedElite is a fast-growing healthcare company with a mission to serve a vulnerable, underserved post-acute care facility population across the country. This role offers the opportunity to get involved in meaningful projects and initiatives across the business, with significant opportunity for career advancement as the company continues its year-over-year growth.

The Clinical Coordinator Educator is a key leadership role responsible for designing, delivering, and overseeing education and training initiatives across all clinical coordination programs, including CCM, PCM, BHI, CoCM, and other evolving models. This role ensures consistency, quality, and compliance in training efforts by leading onboarding, ongoing education, process implementation, and audit support across the organization. The ideal candidate is a highly organized, proactive educator with strong clinical knowledge, a passion for team development, and a commitment to maintaining regulatory standards and program integrity.

Key Responsibilities

Training & Onboarding

• Lead, organize, and facilitate all new hire orientations for Clinical Coordinators across all programs
• Develop and deliver comprehensive onboarding plans for new hires, ensuring successful integration and skill-building
• Assign, monitor, and sign off on employee proficiency before full deployment into program-specific workflows
• Organize and manage remote trainers or preceptors to support distributed or hybrid teams
• Provide refresher training or re-education to current staff as needed, based on audit findings, compliance gaps, or program changes

Program Support & Auditing

• Support CCM and PCM programs by completing audits and reviewing charts to assist in meeting compliance and CMS deadlines
• Assist leadership in disciplinary or corrective action processes related to documentation, performance, or compliance gaps
• Perform chart reviews as needed to maintain documentation standards

Education Leadership & Communication

• Plan and facilitate ongoing educational sessions, meetings, and workshops
• Coordinate guest speakers, subject matter experts, and interdisciplinary presenters
• Lead training for new documentation templates, EMR tools, and process rollouts
• Ensure consistent communication and implementation of changes across all clinical programs

Hiring & Recruitment

• Participate in the interviewing, selection, and onboarding process for new Clinical Coordinators across all programs
• Serve as a subject matter expert in evaluating candidate readiness and clinical fit

Regulatory & Compliance Oversight

• Stay informed of CMS, AHCA, and other regulatory changes impacting clinical coordination and documentation
• Ensure timely education and communication to the team regarding any policy, billing, or documentation updates
• Adapt training materials and workflows in response to changes in industry standards or payer requirements

Qualifications:

• Registered Nurse or LPN required; license in good standing
• Minimum of 3 years of experience in clinical coordination, post-acute care, or quality assurance roles
• Prior experience in education, training, or leadership preferred
• Strong understanding of Medicare programs including CCM, PCM, BHI, and CoCM
• Experience with EMR systems (e.g., PCC, MatrixCare, etc.)
• Strong communication, teaching, and documentation skills
• Ability to manage multiple training schedules and maintain detailed tracking and reporting

Ideal Attributes:

• Organized and detail-oriented with a proactive, collaborative mindset
• Passionate about teaching, coaching, and helping others succeed
• Able to translate clinical requirements into accessible, actionable training
• Committed to upholding compliance and promoting clinical excellence across programs

Benefits

• Health
• Dental
• Vision
• Company-Sponsored Life Insurance
• 401K
• Paid Time Off
• Commuter Benefits
• Complimentary Travel Expenses

Equal Opportunity Employer

MedElite is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

Ready to Make a Difference?

Apply today and help us deliver compassionate, personalized care where it matters most.

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