Job Description

Basic Function: To assist in the management activities of Clinical services of ConnextCare, providing direct support to the Clinical leadership team. To coordinate data management and documentation of meetings to ensure organization maintains compliance with all regulatory agencies (such as HRSA, Joint Commission, Patient Centered Medical Home). To support the growth of the organization through the implementation of new projects and processes to ensure long term success.

Principal Accountabilities:

1. Respond to the needs of the Clinical Administrative team
2. Assess inquiries directed to the clinical leadership, determine the proper course of action and delegate to the appropriate individual to manage in consultation with the leadership team.
3. Prepare and send out all Quality Management committee communications as directed by the Sr VP/ CCO
4. Prepare and send out all Patient Satisfaction updates for each site and service line. Communicate any issues identified to the Sr VP/ CCO.
5. Prepare for, attend and formulate minutes for all team meetings (Quality Management and Nursing).
6. Track and maintain records for Environment of Care, Event Trackers and Quality Improvement forms.
7. Support new project development and implementation
8. Coordinate assignments for Peer Reviews for quarterly review
9. Take the lead responsibility for American Heart Association and Patient Centered Medical Home data collection and submission
10. Manage data collection for PCMH and 340B reconciliation
11. Support ECLRS reporting as required by NYSDOH
12. Support ConnextCare team activities to ensure successful accreditation, regulatory compliance and survey results
13. Support documentation and data collection for Quarterly and Annual Quality Management reports and Quarterly Quality Risk Assessments
14. Monitor patient registries in data bases and disseminate information as requested (i.e. Azara Drvs. FLIPA teams)
15. Support and maintain policies and procedures for clinical services, quality and infection control.
16. Complete requested reports for assigned programs
17. Assist with and promote all processes associated with the Coleman initiative
18. Promoting Patient Centered Medical Home initiatives
19. Perform other duties and responsibilities as requested by supervisor/administrative team.

Requirements

Knowledge/ Education Requirements:

A. An Associates Degree and/or five years medical business experience.

B. Must possess strong organizational skills

C. Must possess good communication and interpersonal skills.

D. Strong computer skills required, experience with Electronic Medical Record software and Microsoft Suite

E. Must be able to work independently and exercise sound judgment in decision making.

F. Must be able to work well with a team, facilitate team activities, and professionally represent the organization with internal and external parties.

G. Must be particularly responsive to confidentiality requirements.

H. Must be keenly aware of the importance of confidentiality in all aspects of the position