Satellite Healthcare / WellBound

Clinical Coordinator

Satellite Healthcare / WellBound  •  Sunnyvale, CA (Onsite)  •  3 months ago
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Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be
assigned.
GROWTH
* Assist with clinical and operational processes to improve patient health and minimize
hospitalizations and missed treatments.
* Assist with planning/coordinating patient scheduling to assure timely acceptance of patients
and effective staffing levels.
* Demonstrate effective use of supplies and staff labor hours.
* Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to
billing.
* Perform duties as assigned to meet the patient care or operational needs of the clinic.
OUTCOMES
* Coordinate the functions of all departments and develop standards and methods of measuring
patient care services, including a chronological record of services provided to patients as
required by the ESRD Network Coordinating Council and Medicare.
* Work with Administrator to maintain chronological, thorough, and appropriate documentation
in the patient record of all treatments, activities, and communication with the patient, physician,
and other healthcare professionals.
* Promote quality management program through education and involvement of staff and patients
in outcomes as well as overall responsibility to achieve corporate goals for quality.
* Assist with program's target goals for patient outcomes in accordance with quality patient care
and Company goals.
* Review all incident reports; make recommendations and take action relative to incidents as
appropriate; report at monthly QAPI meeting as delegated by Administrator or Management.
OPERATIONAL
READINESS
* Knowledge of and remain current with federal, state, local laws and regulations, including health
care professionals practice act requirements.
* Work with Administrator to assure clinic is in compliance with all applicable federal, state, and
local laws and regulations.
* Assist Administrator with development, implementation and follow up of Corrective Action
Plans required for internal and external surveys.
* May assume Charge Nurse's responsibilities as needed.
* May fulfill responsibility of facility Alternate CEO as delegated by Governing Body.
* Conduct and/or participate in both formal and informal meetings with the governing body,
Regional Director, Medical Director, and the staff as delegated. Assure that appropriate staff
meetings, in-service education meetings, and team patient care planning meetings are held
as delegated. Assure that Quality Assessment & Performance Improvement Program is current at all times as delegated.
*
Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center if delegated by Administrator.
*
Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly.
*
Oversee the maintenance of equipment and supplies to meet current laws and regulations.
*
Responds to all emergencies in clinic. Familiar with emergency equipment and all emergency operational procedures.
*
Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center.
*
Know and understand the water treatment and mechanisms of the equipment of the facility.
*
Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines.
PARTNERSHIPS
*
Maintain collaborative working relationship with Medical Director and physicians.
*
Establish and maintain a positive relationship with all Administrators, area hospitals, agencies, vendors and the community.
*
Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
*
Respond effectively to inquiries or complaints.
STAFF DEVELOPMENT/ RETENTION
*
Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.
*
Serves as a resource/subject matter expert for patient needs and concerns, staff education and in-service sessions as necessary.
*
Assists with recruitment, training, development, and supervision of all personnel.
*
Assists with maintaining effective personnel management and employee relations, including evaluating the performance of all personnel and counseling employees.
*
Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.
*
Effectively communicate expectations; accept accountability and hold others accountable for performance.

Qualifications

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be
assigned.
GROWTH
* Assist with clinical and operational processes to improve patient health and minimize
hospitalizations and missed treatments.
* Assist with planning/coordinating patient scheduling to assure timely acceptance of patients
and effective staffing levels.
* Demonstrate effective use of supplies and staff labor hours.
* Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to
billing.
* Perform duties as assigned to meet the patient care or operational needs of the clinic.
OUTCOMES
* Coordinate the functions of all departments and develop standards and methods of measuring
patient care services, including a chronological record of services provided to patients as
required by the ESRD Network Coordinating Council and Medicare.
* Work with Administrator to maintain chronological, thorough, and appropriate documentation
in the patient record of all treatments, activities, and communication with the patient, physician,
and other healthcare professionals.
* Promote quality management program through education and involvement of staff and patients
in outcomes as well as overall responsibility to achieve corporate goals for quality.
* Assist with program's target goals for patient outcomes in accordance with quality patient care
and Company goals.
* Review all incident reports; make recommendations and take action relative to incidents as
appropriate; report at monthly QAPI meeting as delegated by Administrator or Management.
OPERATIONAL
READINESS
* Knowledge of and remain current with federal, state, local laws and regulations, including health
care professionals practice act requirements.
* Work with Administrator to assure clinic is in compliance with all applicable federal, state, and
local laws and regulations.
* Assist Administrator with development, implementation and follow up of Corrective Action
Plans required for internal and external surveys.
* May assume Charge Nurse's responsibilities as needed.
* May fulfill responsibility of facility Alternate CEO as delegated by Governing Body.
* Conduct and/or participate in both formal and informal meetings with the governing body,
Regional Director, Medical Director, and the staff as delegated. Assure that appropriate staff
meetings, in-service education meetings, and team patient care planning meetings are held
as delegated. Assure that Quality Assessment & Performance Improvement Program is current at all times as delegated.
*
Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center if delegated by Administrator.
*
Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly.
*
Oversee the maintenance of equipment and supplies to meet current laws and regulations.
*
Responds to all emergencies in clinic. Familiar with emergency equipment and all emergency operational procedures.
*
Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center.
*
Know and understand the water treatment and mechanisms of the equipment of the facility.
*
Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines.
PARTNERSHIPS
*
Maintain collaborative working relationship with Medical Director and physicians.
*
Establish and maintain a positive relationship with all Administrators, area hospitals, agencies, vendors and the community.
*
Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
*
Respond effectively to inquiries or complaints.
STAFF DEVELOPMENT/ RETENTION
*
Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.
*
Serves as a resource/subject matter expert for patient needs and concerns, staff education and in-service sessions as necessary.
*
Assists with recruitment, training, development, and supervision of all personnel.
*
Assists with maintaining effective personnel management and employee relations, including evaluating the performance of all personnel and counseling employees.
*
Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.
*
Effectively communicate expectations; accept accountability and hold others accountable for performance.

#SHLLC

Satellite Healthcare / WellBound

About Satellite Healthcare / WellBound

Ready for the next step in your career? Join Satellite Healthcare.

Patients Before Profits

Our employees make life better for people living with kidney disease.

Career Advancement

Satellite supports your career with many professional education and training opportunities.

CKD Community Commitment

Satellite Healthcare supports advancing patient care through close partnerships with organizations that promote CKD awareness and wellness as well as research and education.

Job opening and more information at: https://careers.satellitehealth.com/

_____________________________________________________________________

Satellite Healthcare Overview

Dr. Norman Coplon, a pioneer in the field of CKD care, founded Satellite in 1973.

Since then, we’ve provided CKD patients a range of dialysis options with a focus on making their lives the best they can be. Our centers in California, Texas, Tennessee, and other locations include:

Satellite Healthcare Centers – Patient-friendly dialysis centers offering hemodialysis and nocturnal hemodialysis.

Satellite WellBound Centers – With a focus on individualized care, WellBound centers provide training and support for patients performing dialysis at home – peritoneal dialysis, home hemodialysis and home nocturnal hemodialysis. These locations also offer pre-dialysis patient wellness education programs.

Learn more about Satellite Healthcare at http://www.satellitehealthcare.com/

Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Milpitas, California
Year Founded
1973
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