Job Description

At Netsmart, we’re driven to help clinicians deliver exceptional care through smarter technology. We’re seeking a Clinical Consulting Manager with a licensed clinical background and deep expertise in inpatient behavioral health, including high‑acuity psychiatric settings and Medication‑Assisted Treatment (MAT) programs, to guide our clients through successful technology adoption and optimization.

In this role, you’ll serve as both a clinical leader and technology strategist, partnering with behavioral health organizations to improve workflows, ensure regulatory compliance, and enhance patient and staff outcomes. You’ll work across the full client lifecycle, from pre‑sales and solution design to go‑live and ongoing optimization, translating complex inpatient workflows into practical, scalable technology solutions.

If you’re passionate about combining clinical leadership, behavioral health expertise, and healthcare IT to transform care delivery in inpatient settings, Netsmart offers the opportunity to make a measurable impact on providers and patients nationwide.

Responsibilities

• Provide workflow and regulatory guidance during solution development and implementation, with focus on inpatient psychiatry, crisis stabilization, and MAT workflows.
• Learn Netsmart solutions and serve as a translator between clients’ current‑state inpatient workflows and future‑state technology‑enabled practices.
• Provide clinical guidance across the client lifecycle, including pre‑sales, implementation, go‑live, and optimization, ensuring successful adoption of inpatient behavioral health workflows.
• Translate inpatient clinical processes, such as admission, psychiatric evaluation, medication management, discharge planning, and MAT protocols, into structured EHR workflows and documentation models.
• Support change‑management efforts during EHR implementation, including stakeholder alignment, training considerations, and adoption strategies.
• Partner with Solution Architects, Product, and Implementation teams to ensure workflows reflect real‑world inpatient and regulatory requirements.
• Coach internal teams and clients to clearly articulate Netsmart’s value in supporting inpatient behavioral health transformation.
• Maintain clinical executive relationships with inpatient behavioral health leaders, including nursing leadership, medical directors, and program administrators.
• Develop and apply knowledge of industry trends related to inpatient psychiatry, MAT, regulatory compliance, and care delivery models.

Qualifications

Required

• Minimum bachelor’s degree in nursing, psychology, social work, or another behavioral health or human services field with clinical licensure (RN, LCSW, LPC, LMFT, or equivalent).

• 5+ years of experience in inpatient behavioral health settings (e.g., psychiatric hospitals, crisis units, or residential treatment).

• Demonstrated leadership experience (e.g., charge nurse, clinical supervisor, program manager, or director).

• Direct experience with Medication‑Assisted Treatment (MAT) workflows, including prescribing, monitoring, and regulatory considerations.

• Experience working with EHR systems or clinical informatics.

• Strong knowledge of inpatient documentation requirements, interdisciplinary treatment planning, and regulatory standards (e.g., CMS, state requirements).

• Strong public speaking, facilitation, and stakeholder engagement skills.

Preferred

• Experience working with Netsmart products
• Experience leading or supporting EHR implementations in inpatient behavioral health settings.
• Formal experience in change management, clinical transformation, or workflow redesign.
• Experience supporting MAT programs in hospital or residential environments.
• Experience presenting at an executive level, including strategic planning and transformation initiatives.

Expectations

• Position may at times require extended or irregular hours outside of traditional office hours to support clients and projects, and any required travel

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

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