Job Description

Primary Responsibilities /Accountabilities/ Essential Functions:

• Work with Graduation Team to act as the first point of contact for details of clinical requirements for potential students of the hybrid partner programs.
• Answer all questions for potential and current students in an accurate, professional, and positive manner.
• Respond to students through various communication channels including phone, text and email.
• Track clinical compliance requirements and accurately enter data into the CRM database.
• Manage partner university student clinical compliance systems for assigned hybrid partners.
• Provide regular reporting to key stakeholders.
• Provide outreach to both new and continuing students who are not in clinical compliance.
• Work in collaboration with site level academic team to ensure students follow HCO clinical requirements.
• Assist in collection and submission of HCO documents along with the site level academic team.
• Develop strategies to ensure students understand clinical compliance requirements and tracking systems.
• All other duties as assigned.

Equipment Used and Responsibility

• MS Office Suite, CRM, SIS Systems

Supervisory Responsibilities

None

Experience/ Education

Experience

• Minimum 2 years working in administrative capacity.
• An equivalent combination of work experience and education/training may be substituted.
• Experience with clinical compliance systems in a higher education environment is strongly preferred, but not required.

Education

• Associate degree required.
• Bachelor’s Degree preferred.
• Experience in educational of health care setting preferred.
• Must pass background investigation.

Physical Requirements:

• Sitting: 6-7 hours a day
• Standing: 1-2 hours a day
• Walking: 1-2 hours a day
• Lifting: Occasionally
• Carrying: Occasionally
• Pushing: Rarely
• Bending: Occasionally
• Squatting: Rarely
• Kneeling: Rarely
• Climbing: Rarely
• Reaching: Occasionally
• Grasping: Frequently
• Fine Eye to Hand Coordination: Continuously
• Driving: Rarely
• Work Environment: Office building on site. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust.