Job Description
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Clinical Systems Support Lead
Seniors Services | Hybrid Opportunity | Full Time
Join Uniting and help shape the future of clinical systems across Seniors Services.
We are seeking an experienced and motivated Clinical Systems Support Lead to provide dedicated clinical leadership and support the optimisation of clinical systems including Clinical Manager and MedPoint. This role plays a key part in ensuring systems support safe, effective and person-centred care while meeting legislative, regulatory and organisational requirements.
About the Role
Reporting closely with operational leaders and corporate teams, you will act as the central coordination point for clinical system improvements, documentation standards, workflow enhancements and digital initiatives across Seniors Services.
You will work collaboratively with Digital, Risk & Governance, Finance and Business Systems teams to strengthen clinical processes, improve documentation efficiency and support frontline teams through system enhancements and change management.
Key Responsibilities
• Lead and support the optimisation of clinical systems including Clinical Manager and MedPoint
• Coordinate and implement clinical system changes, integrations, templates and workflows
• Ensure systems align with assessment, care planning and documentation standards
• Support compliance with legislative, accreditation and regulatory requirements
• Partner with operational and corporate teams to scope, test and implement changes
• Provide expert advice and support to frontline and operational teams
• Assist with training, education and system-related guidance materials
• Contribute to digital transformation and continuous improvement initiatives
• Support assurance and reporting processes relating to clinical documentation quality
About You
To be successful in this role, you will bring:
• Current or recent experience as a Registered Nurse
• Strong experience working with electronic clinical information systems
• Knowledge of aged care, clinical documentation and accreditation requirements
• Experience supporting systems, process improvement or digital change initiatives
• Strong stakeholder engagement and communication skills
• Ability to work collaboratively across multidisciplinary teams
• A practical and detail-oriented approach to balancing compliance, risk and service delivery
• Experience in clinical informatics, digital health or health systems will be highly regarded
Why Join Uniting?
At Uniting, you’ll be part of a community that values compassion, inclusion and courage. We believe in walking alongside people and communities, creating spaces where care, dignity and belonging are experienced every day
You’ll join an organisation that lives its values of being Compassionate, Respectful, Imaginative and Bold, while working alongside people who share a commitment to justice, community and meaningful impact.
Benefits of Working with Uniting
• A rewarding career with a leading human services organisation.
• Up to $18,550 NFP salary packaging available.
• Access to our U rewards program with exclusive discounts.
• Affordable access to Fitness Passport— discounted gym memberships to support your best life.
• A supportive, inclusive, and collaborative work environment.
• Opportunities for professional growth.
• Purchase of additional leave.
How to apply
Please send your CV and Cover letter via the job advertisement platform, as this ensures accurate tracking of your application. Direct applications cannot be accepted
For more information, please contact Dina Oraha at doraha@uniting.org
Who is Uniting
Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services, and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities, and confront injustice.
Uniting is a Child Safe Organisation committed to promoting the safety, well-being, and inclusion of children and young people.
Empowered by diversity
At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.
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