Job Description

Title:

Clinical Center Associate Trainee/Clinical Center Associate I (Information Desk) Part-Time/Second Shift

Job Type:

Regular

Company:

Roswell Park Comprehensive Cancer Center

Department:

Practice Administration

Time Type:

Part time

Weekly Hours:

18.75

FTE:

0.4688

Shift:

Second Shift (United States of America)Join our team as a Clinical Center Associate I or Clinical Center Associate Trainee for our Information Desk and help create a welcoming, organized, and efficient environment for patients, visitors, and staff.

In this role, you’ll be the first friendly face patients see—answering calls, greeting visitors, and providing helpful information. You’ll keep us to run smoothly by recording and transcribing physician orders, coordinating schedules, assisting with co-pay collection, and supporting daily team activities. Working in a confidential healthcare setting, you’ll have the opportunity to collaborate closely with providers and staff while learning the inner workings of clinic operations.

If you’re detail-oriented, people-focused, and ready to make a difference in the patient experience, this is the role for you.

Starting hourly rate for the Clinical Center Associate Trainee position is $19.55.

Starting hourly rate for the Clinical Center Associate I position is $21.81.

Both positions includes a comprehensive benefits package.

Qualifications:

Required Education and Experience

1. Medical Office Assistant Associate’s degree; or
2. Associate’s degree and the equivalent of one (1) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
3. High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of one (1) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
4. High School diploma or High School Equivalency Diploma and the equivalent of two (2) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
5. High School diploma or High School Equivalency Diploma and the equivalent of one (1) year of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park).

NOTE:
Required degrees must have been granted by an accredited school, college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.

Reasonable Accommodation Request

RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-BenefitsandLeaves@roswellpark.org and let us know the nature of your request and your contact information.

Our Core Values

RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.

Historical Compensation Information Statement

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov