Job Description

Schedule: Full-time | 80 hours per pay period | Monday-Friday | 8 am – 4:30 pm

As a Clinical Care Coordinator in Home Health, you will be the cornerstone of our home health operations, ensuring seamless coordination of patient care, optimizing referral conversion, and driving timely initiation of services. Your expertise in scheduling, communication, and workflow management will play a pivotal role in delivering high-quality care to our patients while fostering strong relationships with internal teams, referral sources, and clients.

At Vivie, we value our people and offer a competitive pay range of $24.00/hr. to $28.50/hr. (hourly non-exempt) based on experience, qualifications, and location. Our comprehensive benefits package includes health coverage, continuing education support, and wellness initiatives.

As a Clinical Care Coordinator, you will:

• Coordinate Patient Care and Admissions – Serve as the primary liaison between referral sources, patients, caregivers, and staff, ensuring timely scheduling and initiation of services while overcoming potential barriers to admission.
• Manage Home Health Referrals and Workflow – Oversee the intake and scheduling process for all new referrals, ensuring accuracy, efficiency, and strong referral-to-admission conversion rates. Maintain clear documentation and communication within the EMR system.
• Lead Scheduling and Quality Assurance – Proactively manage clinical staff schedules to align with patient needs and agency goals, maintaining open communication with the interdisciplinary team. Ensure timely initiation of care and adherence to quality standards.
• Enhance Operational Efficiency – Streamline daily processes, optimize referral management workflows, and contribute to continuous improvement initiatives to enhance overall agency performance.
• Provide Exceptional Customer Service – Maintain strong relationships with patients, families, referral sources, and internal teams, delivering professional and compassionate support at every stage of care coordination.
• Other Duties as Assigned – The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

This job also requires:

• Licensed Practical Nurse (LPN) in Minnesota preferred, not required; CPR certification must be obtained within six months of hire.
• Previous experience in home health, healthcare coordination, or referral management preferred.
• Strong organizational and multitasking skills to manage multiple referrals and scheduling demands.
• Proficiency in electronic medical records (EMR) systems and workflow management.
• Ability to pass state mandated background check.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to ensure effective communication with clients, referral sources, and visitors.

Additional Details:

• Employment Type: Hourly, non-exempt
• Department: Administration
• Leadership Received: Regional Clinical Manager
• Division: Home Health
• Travel Requirements: No
• This role does not include supervisory responsibilities