Responsible for providing and coordinating orthopedic patient care which includes performing routine office procedures and testing, participating in patient teaching, completing triage which includes the delivery, management and coordination of telephone live calls and Voice Mail; Tasks; Fax etc. Communicating effectively with others and assisting the physician/mid-level provider in the delivery of patient care.
AtOrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group ofindividuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolinahas 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-us
We are looking for a full-time Clinical Assistant in our Hickory Office. The schedule is Monday – Friday, 8a-5p.
The Clinical Assistantis responsible forproviding and coordinating orthopedic patient care which includes performing routine office procedures and testing,participatingin patient teaching, communicating effectively with others, and partnering with the physician/mid-level provider in the delivery of patient care
Essential Functions:
Updating clinical notes in electronic medical systems
Completing phone triage
Casting and bracing
Performing routine office procedures
Providing patient education
Skills and Abilities:
Knowledge of EMR (Epic)
Ability to triage patient telephone calls. Gather pertinent facts; be asaccurateand concise as possible to assess patient health status and act asliaisonbetween patient and provider.
Ability toclearly and effectively educate patients, families and staffregardingthe full scope of patient care needs related to the care of patients with orthopedic problems.
Communicate effectively and clearlyRespond well to questions with patients, physicians/ mid-levelprovidersand co-workers
Qualifications:
Graduateofan accredited program for medical assistants, athletic training,ornursingOr Experience plus certification.
Certification isrequired
For informationregardingeligibility for certification please visit:
https://www.nhanow.com/Eligibility#
https://americanmedtech.org/certification/get-certified
CMA/RMA must be registered/certified through one of the following national organizations: American Association of Medical Assistants (AAMA), NationalHealthCareerAssociation (NHA), American Registry of Medical Assistants (ARMA), American Medical Technologists (AMT), or American Medical Certification Association (AMCA)
EMTs will need Emergency Medical Technician certificationNational Certification is accepted, following guidelines set forth by the Nationalboardthat State certification isrequiredupon recertification.
ATCs will need to be board certified as Athletic Trainer
New graduates are welcome
Travel to other OC locations may berequired
A Typical Day:
A typical day for the clinical assistant involves collaborating with and providing clinical and administrative support to the healthcare practitioner to ensure the delivery of high quality, compassionate patient care. The clinical assistant greets patients as they escort them to the exam room. They obtain and document past medical/surgical histories, vitals, patientmedicationsand allergies in the EHR system (EPIC). This roleassiststhe practitioner with patient examinations, treatments, and in-office procedures, in addition to cleaning and sterilizing rooms and equipment after each encounter. Some day-to-day tasks include suture/staple removal,assistingwith casting/bracing, andassistingwith injections. A pivotal job function for our clinical assistants is to educate patients through booklets/instruction sheets prior to minor proceduresin accordance withphysician instruction. This position will also orchestrate administrative duties which may include ordering supplies, stocking rooms, responding to patient messages, prescription refill requests, filing documents, and monitoring work queues in the EHR system.
Regular
A.S: Biology, B.S.: Biology
CPR - Other
Clinical Experience
OrthoCarolina is one of the nation’s leading independent academic orthopedics practices serving the Southeast since 1922. OrthoCarolina provides compassionate and comprehensive musculoskeletal care including operative and non-operative care. Widely known for musculoskeletal research and training, OrthoCarolina physicians have specialized expertise in foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation. Over 300 OrthoCarolina practitioners see more than one million patient visits across North and South Carolina each year. We are proud to be both physician-owned and physician-led.
