Job Description

Job Location: Grand Island, NE 68803
Position Type: Full-Time/Part-Time
Job

Summary:
The Clinical Assistant at Grand Island Clinic supports the daily operations of the clinic by performing a variety of clinical and administrative tasks. This role provides direct patient care and assists healthcare professionals with clinical procedures, ensuring a smooth patient flow, exceptional patient care, and compliance with clinic policies and procedures.

Supervisory Responsibilities:
- None.
Essential Job Functions:
- Greet and room patients, verifying patient information and documenting vital signs, medical histories, chief complaints, and other pertinent information.
- Reconcile medications and update patient records within the electronic medical record system.
• Prepare patients for examinations, treatments, and procedures.
• Assist healthcare providers during examinations and routine office procedures.
• Prepare and maintain examination rooms, equipment, and supplies.
• Ensure examination rooms are stocked, organized, and ready for patient care activities.
• Accurately document patient care activities, provider instructions, and other required information in the electronic medical record.
• Schedule patient appointments and assist with coordinating follow-up care.
• Process referrals, prior authorizations, and other patient care coordination activities as assigned.
• Educate patients regarding provider instructions, treatments, tests, and follow-up care.
• Answer patient questions and direct concerns to the appropriate provider or department.
• Maintain patient confidentiality and comply with HIPAA, OSHA, infection control, and clinic policies.
• Participate in quality improvement initiatives, training, and continuing education activities.
• Additional duties as assigned.
Required Skills/Abilities:
• Strong communication and customer service skills.
• Knowledge of medical terminology and clinical workflows.
• Proficiency with electronic medical record (EMR) systems and standard office software.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to maintain professionalism and confidentiality.
• Ability to work independently and collaboratively as part of a healthcare team.
Education and Experience Requirements:
• High School diploma or equivalent required.
• Current Medication Aide, Certified Medical Assistant (CMA), Licensed Practical Nurse (LPN), Registered Nurse (RN), or other clinic-approved healthcare credential required.
• Basic Life Support (BLS) certification required or must be obtained within 60 days of hire.
• Previous experience in a clinic or healthcare setting preferred.

QualificationsPhysical Demands:
• Prolonged periods of standing, walking, and moving between examination rooms.
• Frequent bending, stooping, reaching, and lifting up to 25 pounds.
• Ability to assist patients with mobility and positioning as needed.
• Visual and auditory ability to effectively communicate with patients, providers
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Grand Island Clinic is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.