Job Description

About Us

National Counseling Group has been the most trusted provider for Home-Based and Community services in Virginia since 1993. Through the years, our dedication to excellence, results and innovation has resulted in becoming the leading provider for mental, behavioral, and substance use services.
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Our dedication to the individuals we serve and the communities in which they live is the foundation for everything we do. With passionate and knowledge staff, we are able to make an impact with individuals who need it most.

About the Role

Are you a compassionate and dedicated mental health professional looking to make a meaningful impact? National Counseling Group (NCG),is seeking a Clinical Assessment Specialist to join our team. In this role, you will play a critical part in the client care journey by conducting Comprehensive Needs Assessments (CNAs), completing intake documentation, and accurately populating client profiles within the Electronic Health Record (EHR). You will collaborate with guardians, service providers, and Managed Care Organizations (MCOs) to coordinate services, manage referrals, and facilitate service authorizations. As a key point of communication, you’ll provide timely support to internal teams and leadership, ensuring that all assessments, documentation, and follow-ups are completed with precision and care. This is an excellent opportunity to make a meaningful difference while advancing your career in a mission-driven organization dedicated to supporting families and children across our communities.

As a Clinical Assessment Specialist, you will provide:

• Assessments and Intake
  • Conduct Comprehensive Needs Assessments (CNA) with clients and guardians (if applicable).
  • Complete intake forms, including obtaining appropriate releases of information.
  • Write and document CNA narratives in the Electronic Health Record (EHR).
  • Populate client profiles in the EHR, including diagnoses, medications, allergies, and other critical information.
• Service Coordination
  • Collaborate with associated professionals involved in the client’s care.
  • Recommend appropriate services based on the CNA findings.
  • Complete the referral management workflow and service authorization process.
  • Submit Service Authorization Forms via appropriate channels (e.g., MCO portals).
• Communication and Support
  • Respond promptly to all emails and voicemails.
  • Interact with MCO Care Coordinators for service justifications and additional information requests.
  • Notify leadership and authorization specialists upon completion of assessments.
• Administrative Tasks
  • Participate in team meetings and case staffing with supervisors.
  • Maintain office hours to assist clinical teams with completing assessments and authorizations.
  • Ensure timely uploading and addressing of relevant documents in the EHR.

This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position.

Compensation

This role is compensated on a variable rate model, designed to reward productivity while providing consistent earning opportunity through established referral volume.

• Compensation: $54,373 - $73,494

This is a variable rate non-exempt position with unlimited earning potential. Your effort drives your earnings, no limits.

What You Can Expect

• Conduct assessments and gather information from clients and families.
• Complete intake paperwork and maintain accurate client records.
• Coordinate referrals and connect clients with appropriate services.
• Communicate with families, providers, and insurance partners to support client care.

Responsibilities

• Complete client assessments and intake documentation.
• Enter and maintain accurate information in the EHR system.
• Coordinate referrals, service authorizations, and care recommendations.
• Communicate with clients, families, providers, and internal teams to ensure quality care.

Qualifications

• Education and Licensure
  • Must be a Resident in Counseling or hold a full Mental Health license (e.g., LPC, LCSW, LMFT).
• Skills
  • Strong organizational and time management skills.
  • Proficiency in G-Suite and EHR systems.
  • Excellent communication and interpersonal skills.

Why Join Us

We are focused on creating a model where clinicians are supported, not overloaded. You’ll have the flexibility to shape your schedule, the support to maintain a steady caseload, and the opportunity to grow within a stable, mission-driven organization.

Beyond the engaging work, you'll also benefit from our competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

• Consumer-driven health plan coverage provided by Anthem
• Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
• Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
• An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for childcare.
• Generous paid time off
• 401k or Roth IRA Retirement Programs administered by Empower
• Financial planning and education services at no cost to you
• Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
• Educational Assistance (your position, date of hire and years of service determine your eligibility)
• Licensure Residency Program for Full-time Clinical Staff
• Advancement and Career Development Opportunities

Legal Notice:

We are an equal opportunity employer. Employment is at-will and contingent upon successful completion of background checks and credential verification. We participate in E-Verify to confirm employment eligibility in the United States. Reasonable accommodations are available upon request in accordance with the Americans with Disabilities Act (ADA). Must be authorized to work in the United States. Compensation varies based on licensure, experience, and caseload. ncgCARE and all partner affiliates maintain a drug-free workplace.