Job Description

Clinical Applications Trainer — Federal Health IT

Remote — United States | Active Secret Required | Regular Domestic and International Travel

Teach Clinical Technology. Build Confidence. Support Healthcare Readiness.

Rackner is seeking an experienced Clinical Applications Trainer to help healthcare professionals confidently use specialized clinical applications in their daily work. You'll deliver live classroom and virtual instruction, guide practical learning activities, and help clinical teams build the skills needed to navigate evolving healthcare technology.

In this hands-on role, you'll work directly with clinicians and support personnel during training sessions, system transitions, and go-live activities. Your ability to explain complex workflows, engage learners, and provide practical coaching will help healthcare teams apply new skills in real operational settings.

Key Responsibilities

• Deliver engaging classroom and live virtual training sessions using approved instructional materials and established schedules to prepare healthcare personnel for effective application use.
• Guide clinicians and support staff through role-based workflows, demonstrations, and hands-on exercises that build practical skills for their assigned responsibilities.
• Administer approved competency assessments and proficiency checks to evaluate learner readiness during new system implementations and unit transitions.
• Provide at-the-elbow coaching during application go-lives, system releases, and adoption activities, helping users apply their training in clinical settings.
• Collect post-training surveys and learner feedback to identify knowledge gaps, recurring questions, and opportunities for additional instruction.
• Maintain accurate attendance, assessment, and training completion records in approved learning management systems, following established reporting procedures.
• Communicate recurring learner challenges and workflow questions to clinical and curriculum teams, contributing to improvements in instructional materials and training delivery.

Required Qualifications

• Train-the-Trainer (T3) certification.
• At least three years of professional experience delivering clinical application training.
• Direct experience delivering instruction on at least one of the designated military healthcare electronic health record or operational medical applications required for this position.
• Active U.S. Government Secret security clearance.
• Willingness and ability to travel regularly within the United States and internationally to deliver in-person instruction and hands-on coaching.

Preferred Qualifications

• Clinical background, such as registered nursing, military medic, corpsman, or related healthcare experience.
• Experience facilitating training and documenting completions through government learning management systems.
• Awareness of Section 508 accessibility requirements and their relevance to training activities.

Why Rackner

At Rackner, we bring together talented professionals to solve meaningful technology challenges and support critical missions. You'll have the opportunity to apply your instructional expertise, collaborate with experienced healthcare and technical teams, and contribute to the effective adoption of modern clinical technology.

We value collaboration, continuous learning, practical problem-solving, and people who take pride in helping others succeed.

Benefits & Perks

• Company-supported certifications and professional development opportunities.
• 401(k) retirement plan with company matching contributions.
• Medical, dental, vision, life, and disability insurance options.
• Paid time off and paid holidays.
• Home-office equipment and remote-work support.
• Fitness and wellness reimbursement opportunities.
• Weekly pay and company-sponsored team events.
• Benefits are subject to applicable plan terms and eligibility requirements.

Work Arrangement

This is a remote, United States-based position requiring regular domestic and international travel to designated healthcare facilities. Assignments include in-person classroom instruction and hands-on coaching, alongside scheduled virtual training.

Equal Employment Opportunity

Rackner is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable law.