Job Description

Welcome to MIC Medical Imaging!
At MIC, our uncompromising commitment to excellence in diagnostic imaging, coupled with our investment in technology and quality patient care, instills confidence in patients and physicians across the communities we serve. We are an innovator in the healthcare industry, a recipient of the consumer choice award for business excellence, and a talent destination for over 500 team members. Our staff are passionate about improving the healthcare journey for patients and their family members, and proudly support local organizations working towards the same goal.
If you are looking for a meaningful career opportunity, our organization could be the perfect fit!

The Opportunity
The IT department at MIC is growing and looking for a Clinical Applications Specialist. The Clinical Applications Specialist is responsible for the administration and maintenance of MIC's clinical systems.

This is a great opportunity for someone who enjoys improving systems and finding better ways of working. In this role, you will help with system updates and changes, support staff through training and clear documentation, and look for ways to make day-to-day work easier and more efficient. Your problem-solving skills and focus on helping users will support high-quality patient care. The ideal candidate has experience working with clinical systems in a diagnostic imaging setting, pays close attention to detail, communicates well, and is committed to learning and growing in the role. Front or back-end experience in MRIS, PACS, and Nuance Powerscribe is preferred. If you have experience in diagnostic imaging and looking for the next step in your career, we encourage you to apply!

Status: Full-time permanent
Location: #203, 11010 – 101 Street NW, Edmonton, AB T5H 4B9
Hybrid: Required to work two (2) days a week in office.
Hours: 8:00am – 4:00pm

Role and Responsibilities
As a Clinical Applications Specialist, you will be responsible for the administration and maintenance of MIC’s clinical systems. Starting with common tasks, daily checks, and support requests, you will gradually take on more complex responsibilities.
The performance, reliability and security of clinical systems are critical to the seamless, optimized delivery of diagnostic imaging services to our patients and referring providers.
Key Responsibilities:
• Administer and maintain MIC’s clinical systems, including:
◦ PACS (Picture Archiving and Communication System)
◦ MedInformatix RIS (Radiology Information System)
◦ Clario Smart Worklist
◦ Nuance Powerscribe
◦ DICOM Vendor Neutral Archive
◦ Kailo SonoReview electronic worksheets
◦ Corepoint HL7 Integration Engine
• Prioritize and resolve support requests from staff, radiologists, and our helpdesk, escalating as needed based on key drivers (e.g. radiologist impact, patient care).
• Implement innovative changes to enhance user experience with MIC’s clinical systems.
• Maintain data integrity of clinical application systems and patient records.
• Conduct upgrade, implementation, and integration testing, and troubleshoot issues in partnership with software vendors.
• Participate in and lead projects as required.
• Lead the configuration, development, implementation and training for clinical systems, and create and maintain end-user documentation.
• Contribute to the development of individual objectives and the departmental strategic plan.
Required Qualifications:
• Demonstrated leadership and experience supporting and maintaining clinical systems related to healthcare.
• Diverse clinical system background with a strong understanding of IT infrastructure and clinical system dependencies.
• Experience defining workflow requirements and supporting and troubleshooting HL7 and DICOM-based integrations.
• Proven track record of work quality and attention to detail.
• A demonstrated, clear pattern of professional and personal growth.
• Demonstrated verbal and written communication skills to convey technical information effectively to all personnel, including clinical staff and radiologists.
• Exceptional customer service skills with a genuine commitment to providing quality support to end-users.
• Valid driver’s license and vehicle to travel to clinics as needed, with occasional work-from-home opportunities.
Posting Closing Date: June 7, 2026

The MIC Story
MIC Medical Imaging is Canada’s largest radiology partnership, with more than 100 radiologist physicians and over 500 technologists and support staff. MIC serves the greater Edmonton area, offering a wide range of diagnostic imaging services, including x-ray, ultrasound, MRI, CT, and more.
MIC is an expert and trusted partner to Edmonton and surrounding area. MIC Medical Imaging Radiologists play an essential role in 17 Edmonton area hospitals and community health centres. We are proud to extend the same expert level of diagnostic imaging to practitioners and patients through our 15 community-based clinics in Edmonton, St. Albert, Ft. Saskatchewan and Sherwood Park. We boast the largest group of sub-specialized radiologists in the province, unique work environments, state-of-the-art equipment, learning and development training, career advancement opportunities, and more. MIC is committed to supporting local organization such as the United Way, Mercy Ships

Imaging Excellence Starts with Healthy, Engaged Employees

Our people form the foundation for imaging excellence and are the reason practitioners, patients, hospitals, and professional sports teams like the Edmonton Oilers trust us with their medical imaging needs. We take care of our employees, so that they will take care of our patients. At MIC, we provide:
Competitive compensation

Flexible work commitments to accommodate life changes (i.e. full time, part time, casual)

Comprehensive health and dental coverage

Vacation allocated on years of services

Employer-sponsored pension program (RPP)

Professional learning and development opportunities

Supports to improve the physical and mental health of our employees

Vacation Purchase-Sell Program: provide increased flexibility and support the changing lifestyle needs of our employees

Recognition events including an annual staff holiday party, site celebrations, and social events for staff and their families.

MIC Medical Imaging is an equal opportunity employer committed to diversity in the workplace.

If you are passionate about health care and possess the knowledge, skills, and experience we are looking for, please submit your application today. Please note only qualified individuals selected for an interview will be contacted. Thank you for considering MIC Medical Imaging during your career search.

What are you waiting for? Jump-start your career at MIC Medical Imaging. Apply today!