Clinical Application Specialist,IGT-S
Job Responsibilities:
• Adapts clinical training programs to meet the diverse needs of healthcare providers, ensuring effective utilization of Philips' clinical applications and technologies, working under direct supervision.
• Assesses the training needs of healthcare professionals and develops customized training plans, instructional materials, and user guides to address specific gaps and requirements.
• Adheres to clinical protocols and operational policies, maintaining compliance with industry standards and regulatory requirements during all training and application activities.
• Analyzes all relevant clinical workflows and processes to identify opportunities for improvement, optimizing the use of Philips' clinical applications in various healthcare settings.
• Builds strong relationships with clinical staff and stakeholders, fostering trust and collaboration to ensure successful implementation and ongoing use of Philips' applications.
• Communicates complex clinical and technical information clearly and effectively to healthcare professionals, ensuring they fully understand and can apply the functionalities of Philips' applications.
• Conducts in-depth training sessions and workshops for healthcare professionals, both on-site and remotely, to ensure comprehensive understanding and proficient use of clinical applications.
• Delivers ongoing support and troubleshooting assistance to healthcare professionals, addressing complex queries and resolving technical issues to maintain high levels of user satisfaction.
• Develops stable working relationships with internal teams and external customers, exchanging valuable information and insights to improve the overall user experience and ensure effective communication and coordination of efforts.
• Documents all customer interactions, training sessions, and support activities accurately, maintaining detailed records to track progress and identify areas for improvement.
Minimum required Education:
High School Diploma/ Vocational education OR Bachelor's Degree in Business Administration, Marketing, Sales Management or equivalent.
Minimum required Experience:
Minimum 1 year of experience in Clinical Applications, Business Development, Clinical Sales, Sales Support or equivalent with High School Diploma/ Vocational education OR no prior experience required with Bachelor's
Over the past decade we have transformed into a focused leader in health technology.
At Philips, our purpose is to improve people’s health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030, including 400 million in underserved communities.
We see healthcare as a connected whole. Helping people to live healthily and prevent disease. Giving clinicians the tools they need to make a precision diagnosis and deliver personalized treatment. Aiding the patient's recovery at home in the community. All supported by a seamless flow of data.
As a technology company, we – and our brand licensees – innovate for people with one consistent belief: there’s always a way to make life better.
Visit our website: http://www.philips.com/
Follow our social media house rules https://www.philips.com/a-w/about-philips/social-media.html
