Job Description

Build What Matters Most—Families, Futures, and Your Career

Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.

Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.

Through our national network of premier fertility centers—including IVF Florida—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.

Opportunity Overview

We have an immediate opening for a Clinical Administrative Coordinator to join our team at IVF Florida in Wellington, Florida

• Schedule: Monday through Friday, from 7:30 AM to 4:30 PM, with rotating weekends and holidays from 7:30 AM to 12:00 PM (at our Jupiter location, as needed)

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In this role, the Clinical Administrative Coordinator will:

• Meet with patients and assist with coordination of needed prescreening/testing in conjunction with physician orders
• Provide patient education regarding clarification of physician instructions, medication instruction, and anticipatory guidance under the supervision of the RN
• Establish a compassionate environment by providing excellent customer service, anticipating anxieties, answering questions, and providing support
• Document patient care services by charting in patient and department records
• Assist the clinical team as needed; communicate results to patients via call backs under the supervision of the RN
• Provide consistent and timely patient follow up as needed
• Scan forms, records, and other information as needed into the EMR
• Ensure authorizations are obtained; assist with completing and routing needed insurance forms
• Assist in obtaining authorizations for medications
• Manage schedules and scheduling of patients
• Communicate problems to the clinical team (i.e. prescreening, testing or financial concerns)
• Assist the clinical team with correspondence and other administrative tasks as needed
• Assist the clinical team to resolve patient problems and needs
• Assist the front desk with answering phones, checking patients in/out, and other administrative duties
• Assist with setting up rooms for procedures, cleaning and stocking procedure rooms and blood draw stations, and assist in maintaining patient medical records
• Assist with performing phlebotomy, vital signs/weight/height, during examinations and procedures, preparing samples and specimens for procedures as needed, and completing accompanying paperwork as necessary
• Perform other duties as assigned

What You’ll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include:

• High school diploma; Associates degree preferred
• Minimum of 1 year experience in a hospital or medical office setting required
• Phlebotomy experience required
• BLS certification required
• Extensive knowledge of insurance/benefits, medical terminology and medical billing
• Women's health, OB/GYN, or Fertility experience preferred
• Knowledge of office procedure and office machines (i.e. computer, fax, copier, etc.)
• Basic computer proficiency with Microsoft Office suite
• Ability to communicate accurately and concisely
• Excellent interpersonal skills
• Strong attention to detail
• Ability to organize and manage multiple priorities and meet deadlines in an ever-changing environment

More important than any single credential, however, is the right person Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.

What We Offer

US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.

Full-Time Employees (30+ hours/week)

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs

Part-Time Employees

• 401(k) with company match
• Performance-based bonus opportunities
• Employee wellness and recognition programs

Per Diem Employees

• 401(k) with company match
• Employee wellness and recognition programs

Our Commitment to Inclusion and Opportunity

US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.

Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.

This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.