Responsible for greeting patients, obtaining required information to include insurance and identification, answering phones and transferring calls appropriately, competent in registering and scheduling patients in electronic health record, collection of payments and preparing any additional items as requested for patient appointments.
HOURS: Full-time, 80 hours a pay period, Monday–Friday. Primary location will be the Britt Medical Clinic but must be willing to travel to other locations if needed.
High school graduate or equivalent. Previous experience in a clinical office setting and medical terminology preferred. Must have excellent customer service skills, computer skills, ability to organize, prioritize, multi-task, telephone etiquette, and ability to work well with others as a team.
Must be able to read and sit continuously. Must have good visual and auditory abilities. Must be able to handle frequent interruptions.
MercyOne operates an integrated system of hospitals, clinics and other health care facilities in your communities, providing accessible care, training the next generation of care givers and working to improve the overall well-being of our communities.
With more than 18,000 colleagues strong, our health care providers and colleagues make your health and happiness their highest priority, so you can get well—and stay well.
Mission: We, MercyOne, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Vision: As a mission-driven innovative health organization, we will become the national leader in improving the health of our communities and each person we serve. We will be your most trusted health partner for life.
Core Values: Reverence; Commitment to Those Who are Poor; Safety; Justice; Stewardship and Integrity.
