Job Description

Step into a meaningful role at Logan Regional Medical Center, a 132-bed facility located in southern West Virginia. Logan Regional is an award-winning, full-service community hospital with a history of innovation, from its one-of-a-kind Rural General Surgery residency program to its collaboration with Marshall Health Network to bring more opportunities for specialty care to the area. Logan Regional has earned the prestigious 'A' grade from The Leapfrog Group, inclusion in Becker’s listing of Great Community Hospitals, Forbes Inaugural Top Hospitals list, and Best-in-State hospital status from Newsweek/Statista. Consider growing your career at Logan Regional, which offers an ideal combination of high standards of care in a small, caring community.

Performs both clinical and administrative duties to support physicians and nurses in the medical practice/clinic. Utilizes certified-level competencies to provide comprehensive patient care, including advanced diagnostic tasks and delegated medical procedures within scope of practice. Ensures high-quality patient experience while upholding clinical standards and organizational values. This is a Float position. In this role, the incumbent may be asked to work at a variety of locations to assist with staffing levels as needed.

Essential Functions

• Excellent oral and written communication and interpersonal skills
• Assist in rooming patients, taking vitals, performing EKGs, and assisting in office-based procedures under physician supervision
• Conduct certified-level clinical procedures such as vaccine administration, wound care, and specimen collection
• Prepare and administer medications under physician direction per certification guidelines
• Perform advanced administrative functions, including coordination of care, insurance verification, prior authorizations, and patient education
• Maintain, calibrate, and troubleshoot clinical equipment in accordance with regulatory standards
• Ensure proper documentation of clinical tasks and maintain EMR accuracy
• Serve as a clinical resource and mentor for uncertified staff when appropriate
• Maintain compliance with OSHA, HIPAA, and infection control procedures
• Engage in continuing education and training to maintain certification and advance skills
• Support quality and performance improvement efforts across the clinic

Knowledge/Skills/Abilities/Expectations

• Excellent oral and written communication and interpersonal skills
• Proficiency in electronic health records (EHRs) and clinical software
• Demonstrated knowledge of medical terminology, anatomy, and pharmacology
• Ability to triage patient concerns and escalate appropriately
• Strong interpersonal and communication skills
• Ability to work collaboratively in a multidisciplinary team
• Consistently professional in demeanor and appearance
• Attention to accuracy and adherence to safety protocols

Qualifications

Education

• Graduate of an accredited Medical Assistant program

Licenses/Certifications

• Current certification as a Certified Medical Assistant (CMA, RMA, or equivalent) required
• Basic Life Support (BLS) certification required at time of hire

Experience

• Excellent oral and written communication and interpersonal skills
• Minimum of one year experience in an outpatient or physician practice setting preferred
• Demonstrated clinical competency and ability to manage multiple priorities efficiently