GENERAL DESCRIPTION
A Clinic Receptionist plays a pivotal role as the first point of contact for patients in a healthcare setting. This key position involves warmly greeting patients, expertly scheduling appointments, managing incoming phone calls, efficiently registering patients, processing payments with precision, and maintaining accurate records. In addition, the receptionist handles a range of administrative tasks to ensure a smooth, welcoming environment, ultimately contributing to a positive patient experience and the clinic's overall efficiency.
RESPONSIBLE FOR
1. To cordially receive all patients with or without an appointment, directly from the lobby and A&E.
2. Strictly maintained the confidentiality and safety of the patient at all times in the hospital.
3. Ensure smooth flow of the clinic and apply the best clinic management at all times.
4. To ensure all appointments are recorded in ENCORMED.
5. Handle rescheduling, cancellations, and follow-ups while minimizing wait times and scheduling.
6. Mobility of the workstation.
7. Assist (Chaperon) in any procedure carried out in their clinic.
8. To ensure charges are correct and to justify the treatment plan for the patient
9. Monthly Clinic Census
10. May perform work under pressure and other related work, including teamwork, working in harmony with all.
11. To carry out any other duties from the immediate superior as assigned from time to time
JOB REQUIREMENT:
1. Education
SPM with proficiency in spoken English and Bahasa Malaysia.
2. Knowledge and Experiences:
SPM with a credit in English and Bahasa Malaysia.
Able to converse fluently and write in the English Language and Bahasa Malaysia.
Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.
MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.
With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.
Building the workforce of the future…Today. We invite you to be part of our team!
Visit https://www.mfm.com.my/careers/ or apply via the Jobs tab in Linkedin.
