Job Description

Employment Status:

Full time

Shift:

Day (United States of America)

Facility:

544 E Stuart Dr - Galax

Requisition Number:

R162294 CLINIC PRACTICE MANAGER - Family Medicine (Open)

How You’ll Help Transform Healthcare:

The Manager III, Clinic Practice oversees operations of physician practices, ensuring delivery of high-quality, patient-centered care while achieving financial, operational, and performance goals. This role leads staff, supports service growth, and drives process improvement initiatives.

The Manager III, Clinic Practice

• Manages daily operations of physician practices to achieve performance, financial, and quality goals.
• Develops and implements operational and strategic plans aligned with organizational objectives.
• Applies financial analysis and resource management to support decision-making and cost containment.
• Ensures adequate staffing and effective allocation of resources.
• Leads, coaches, and develops staff to achieve high performance and engagement.
• Fosters a collaborative work environment and effective team communication.
• Maintains strong relationships with physicians, leadership, and interdisciplinary teams.
• Monitors and improves patient satisfaction and service quality.
• Implements performance improvement initiatives and monitors outcomes.
• Establishes and evaluates departmental processes and reporting procedures.
• Communicates effectively with stakeholders and facilitates open communication.
• Supports recruitment, retention, and professional development of staff.
• Ensures compliance with regulatory, licensure, and accreditation standards.
• Manages multiple priorities and adapts to changing organizational needs.
• Supports growth initiatives, service expansion, and operational improvements.
• Maintains confidentiality and demonstrates professionalism in all interactions.

What We Require:

Education: Bachelor’s degree required or 4 years of experience may be considered in lieu of degree.

Experience: Minimum of 3 years of supervisory experience required.

Licensure, Certification, and/or Registration: RN/BSN license may be required depending on practice model and regulatory requirements.

Life Support: Not required.

Other Minimum Qualifications: Strong leadership, problem-solving, communication, and organizational skills. Proficiency in Microsoft Office applications and electronic medical records systems. Ability to manage multiple priorities and drive operational excellence.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

Compensation Range:

$76,689.60 - $115,044.80

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Recruiter:

HAYLEY OHL

Recruiter Email:

hcfield@carilionclinic.org

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.

When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training