Job Description

About DIAGDIAG is a leading medical laboratory system in Vietnam with over 20 years of experience in diagnostics and medical testing. We offer a wide range of testing services – from basic to advanced – to help individuals detect health issues early, proactively monitor their well-being, and make informed medical decisions.With modern laboratories certified to ISO 15189 standards, cutting-edge automation technology, a highly experienced team of professionals, and a network of over 40 branches across Ho Chi Minh City and other provinces, DIAG delivers convenient, fast, and reliable testing experiences. In addition, our home sample collection service allows customers to easily access high-quality healthcare anytime, anywhere.We are gradually building a smart healthcare ecosystem aimed at enhancing the quality of life and promoting proactive health management for the Vietnamese community.
Receives patient at the front desk by greeting, introduces service, registers data into LIS/HIS, process payment, tracks and sends result, receives phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Order front office supplies and keep inventory of stockEnsure patient confidentialityBlood/sample collection (onsite and offsite) and receiving/ measure ECG and ECG tress test / support doctor to do Ultrasounds, echocardiogram/ measure vital signs/ schedule staff Nurse in week and month/ report roster every month/ arrangement clinic work.Verifies test requisitions, verifies patient. Explaining the procedure to patients, reassuring nervous or distressed patientsProperly package each specimen. Maintains specimen integrity by using aseptic technique, following department procedures, labelling sampleTracks collected specimens by initialing, dating, and noting times of collectionMaintains quality results by following department procedures and testing scheduleMaintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations.Handle cash, credit transactions with customers, ensure pricing is correct. Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change. Keep reports of transactionsUpdates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Requirement

• Venipuncture / Capillary Blood Collection / (<1-year old patient’s blood collection is a plus)
• Physical dexterity
• Verbal Communication in Vietnamese, Strong customer service skills, Telephone Skills, Professional attitude and appearance
• Proficiency in Microsoft Office and Hands-on experience with office equipment
• Ability to be resourceful and proactive when issues arise
• To be thorough and pay strong attention to detail, Excellent organizational skills
• Proven work experience as a Nurse
• To have practicing license

By joining DIAG, you’ll become part of a modern healthcare ecosystem – where technology, quality, and people work together to create sustainable value for society.If you’re looking for a meaningful workplace where you can learn, grow, and contribute to innovation in the healthcare industry – DIAG is your ideal destination.
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