Job Description

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This role is foundational to clinic flow and directly impacts provider efficiency, patient throughput, and care quality. A dedicated COA will Room patients for providers, manager telephone encounters and patient messages, respond to MyChart communications, complete prior authorizations and coordinate referrals, and support patients needs.

Expanded Clinical Duties

This role also performs essential technical tasks that directly support colorectal surgery operations:

• Assist with in-office procedures and examinations (hemorrhoid banding, anoscopy, and anorectal manometry)
• Perform suture/staple removal and basic wound care
• Process tissue/biopsy samples
• Assist in managing postoperative complications
• Maintain sterile technique and equipment safety
• Obtain and document surgical clearances
• Support perioperative coordination, including pre-authorizations and medication management
• These responsibilities require consistent staffing to maintain safe and efficient workflows.

• Graduation certificate from an accredited Medical Assistant program or graduation from an accredited nursing program required.
• Experience preferred but not required.

• Certified Medical Assistant- American Association of Medical Assistants
• Registered Medical Assistant- American Medical Technologist
• Certified Clinical Medical Assistant- National Health career Association
• National Certified Medical Assistant- National Center for Competency Testing
• Nationally Registered Certified Medical Assistant- National Association for Health Professionals
• Registered Medical Assistant- American Allied Health
• Certified Medical Assistant Clinical- American Medical Certification Association
• Active LPN license in state of employment
• Active RN license in state of employment
• CPR provider certification required.