Job Description

Clinic Manager

Edmonton, Alberta
Full-Time

Neobridge Healthcare is recruiting on behalf of a community-based medical clinic in Edmonton seeking an experienced Clinic Manager / Medical Office Assistant.

This is an excellent opportunity for a highly organized healthcare professional who enjoys taking ownership of clinic operations while remaining actively involved in patient care and front-line administration.

Working within a physician clinic attached to a busy pharmacy, you will play a key role in ensuring the clinic operates efficiently, professionally, and delivers an outstanding patient experience. This role combines day-to-day clinic management with hands-on Medical Office Assistant responsibilities.

Key Responsibilities

Clinic Operations

• Oversee the daily operation of the medical clinic
• Ensure efficient patient flow and scheduling
• Maintain clinic supplies and coordinate inventory and ordering
• Liaise with physicians, pharmacy staff, laboratories, and external healthcare partners
• Coordinate equipment maintenance and facility needs
• Assist with physician onboarding and clinic orientation
• Support quality improvement initiatives and operational efficiencies

Medical Office Administration

• Greet patients and provide exceptional patient care
• Schedule appointments and manage physician calendars
• Register patients and maintain accurate medical records
• Process referrals, requisitions, and consultation reports
• Answer phones and respond to patient inquiries
• Scan, file, and manage medical documentation
• Support physician billing and administrative workflows as required

Compliance & Administration

• Maintain clinic policies, procedures, and operational documentation
• Support privacy and confidentiality requirements
• Assist with accreditation and quality assurance activities
• Ensure EMR documentation standards are maintained
• Coordinate office vendors, supplies, and service providers

Qualifications

• Minimum 3 years of experience working in a medical clinic
• Previous experience as a Medical Office Assistant
• Previous clinic management or supervisory experience is considered a strong asset
• Proficiency with electronic medical record (EMR) systems (experience with Med Access is an asset)
• Strong understanding of physician clinic operations and workflows
• Experience with medical ordering, inventory management, and office administration
• Knowledge of Alberta healthcare processes, referrals, and physician billing is an asset
• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Ability to work independently while supporting a collaborative healthcare team

What We're Looking For

The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced healthcare environment. They are comfortable balancing operational leadership with front-line administrative responsibilities and take pride in creating a welcoming, efficient, and well-organized clinic for both patients and physicians.

What's on Offer

• Competitive compensation based on experience
• Stable full-time position
• Collaborative and supportive work environment
• Opportunity to help shape the operations of a growing community medical clinic
• Convenient Edmonton location attached to an established pharmacy
• Meaningful role with autonomy and responsibility