UCLA Health

Clinic Facilitator - Bowyer Oncology & Treatment Center

UCLA Health  •  $30.36 - $43.49/hr  •  Onsite  •  12 days ago
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Job Description


General Information

Work Location: Los Angeles, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday 8:00am-5:00pm
Posted Date
05/14/2026
Salary Range $30.36 - 43.49 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
30516


Primary Duties and Responsibilities

In this role you will serve as a key member of the patient care team by providing administrative support to patients, families, and providers within the Bowyer Oncology Center. Responsibilities include but are not limited to:

  • Act as a primary communication hub for the clinic, managing high-volume phone lines with professionalism, compassion, and excellent communication skills
  • Perform seamless “warm” transfers by connecting callers to the appropriate oncology sub-specialty while clearly communicating patient needs
  • Assist patients in navigating the clinic phone system and accessing the appropriate care teams and services
  • Coordinate and schedule clinic appointments, chemotherapy treatments, and related ancillary testing and procedures
  • Support efficient clinic operations through accurate coordination of patient requests and provider schedules
  • Deliver exceptional customer service while maintaining sensitivity to the needs of oncology patients and families
  • Collaborate closely with clinical and administrative teams to ensure timely and coordinated patient care

Salary Range: $30.36-$43.49/hourly


Job Qualifications


Required:

  • Previous experience working in a medical setting
  • Knowledge of medical terminology and procedures
  • Experience in the use of computers, and Word, Excel programs
  • Excellent customer service skills, both in person and via telephone
  • Ability to work and prioritize in a fast paced medical environment
  • Excellent communication skills
  • Bilingual in Spanish


As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
Current/former UC employees are subject to a personnel file review.

UCLA Health

About UCLA Health

For more than half a century, UCLA Health has provided the best in healthcare and the latest in medical technology to the people of Los Angeles and throughout the world.

Comprised of Ronald Reagan UCLA Medical Center, UCLA Medical Center Santa Monica, Resnick Neuropsychiatric Hospital at UCLA, UCLA Mattel Children's Hospital, UCLA West Valley Medical Center and the UCLA Medical Group with its wide-reaching system of primary-care and specialty-care offices throughout the region, UCLA Health is among the most comprehensive and advanced healthcare systems in the world.

Our physicians are world leaders in the diagnosis and treatment of complex illnesses, and our hospitals are among the best in the country. Consistently ranked one of the top ten hospitals in the nation and the best medical center in the western United States by U.S. News & World Report, Ronald Reagan UCLA Medical Center is at the cutting edge of biomedical research, and our doctors and scientists are leaders in performing pioneering work across an astounding range of disciplines, from organ transplantation and cardiac surgery to neurosurgery and cancer treatment, and bringing the latest discoveries to virtually every field of medicine.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Los Angeles, CA
Year Founded
1955
Website
uclahealth.org
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