Job Description

Reports to: Chief Executive Officer

FLSA Classification: Full Time, Exempt, $37.47 to $48.82 per hour

Essential Functions:

• Oversee the extensions of service areas.

• Responsible for the effective and efficient operation of the Meeker Family Rural Health Clinic, including supervision of staff.

• Act as an administrative liaison between the clinic, patients, departments, and services, vendors, other hospitals, health plans, and other external agencies.

• Responsible for communication and coordination with the other departments, directors, and providers.

• Evaluate patient satisfaction information and respond to complaints in a timely and appropriate manner.

• Mentor, train, supervise, and complete annual evaluations and competencies for all employees within your department.

• Responsible annually for the implementation, review, revision, and management of department policies, procedures, workflows, job descriptions, and other essential documents unspecified.

• Responsible for the annual review, revision, and implementation of department specific scopes of service.

• Responsible for the fiscal operation of the department. Assist in the development of the annual budget, which includes preparing operating expenses and capital budget requests.

• Responsible for the maintenance and implementation of all department specific contracts and agreements. Notify administration of any changes, renewals, or terminations prior to the renewal or termination date.

• Responsible for monitoring and timely approval of timecards, time off requests, sick leave, contract labor hours, etc., to ensure an accurate biweekly payroll process.

• Understand and adhere to quality metrics; ensure department staff understand and participate in quality improvement efforts, measurements, and implementation.

• Assure the department’s compliance with all regulatory status, standards, issues, agencies, and accrediting bodies.

• Interview, evaluate candidates, and hire new employees in collaboration with Human Resources and established PMC guidelines.

• Maintain accurate department records and statistics.

• Actively participate in committees and meetings as requested.

• Other duties as assigned.

Education and Experience:

• Bachelor’s Degree in Business Management or a related field, or in Nursing or a related clinical field, required.

• Current, unencumbered nursing license preferred.

• Previous clinic management experience preferred.

• Previous experience with word processing and excel preferred.

• BLS required within three (3) months of transfer or hire.

Skills and Expectations:

• Kind and professional demeanor.
• Professional and well-groomed appearance at all times.
• Communicate positively and effectively, both written and verbally, with patients, family, and staff.
• Demonstrate effective organizational skills in an evolving environment.
• Work with honesty, compassion and integrity at all times.
• Understand and adhere to the scope of service for the department and this position.
• Understand and adhere to all of PMC’s policies and procedures.
• Understand and adhere to PMC’s Code of Conduct.
• Adhere to the strictest confidentiality and HIPAA regulations.
• Demonstrate a commitment to building and sustaining a diverse, inclusive, and equitable working environment.
• Ability to remain calm and efficient in emergency situations.
• Demonstrate strong problem-solving skills.
• Demonstrate strong emotional intelligence.

Physical Requirements:

• Must be able to remain in a stationary positon 50% of the time.

• Must be able to move and traverse about the facility 50% of the time.

• Frequently transport objects weighing up to 50lbs

• Occasionally position objects weighing up to 100lbs.

• Must be able to communicate and exchange information in a way others will understand.

• Must be able to recognize details such as color and depth within a few feet of the observer.

• Frequently operates computers, machinery, and other healthcare equipment.

• Constantly positions self to complete essential functions.

• May be required to wear N95s or PAPRs throughout the shift.