What You'll Do
The Clinic Coordinator (Lead) serves as a hands-on, working lead who supports daily clinic operations while helping the team stay aligned on standard workflows. This role regularly assists with front desk coverage and patient care tasks (including rooming) and provides real-time support to keep clinic flow moving.
A portion of the role is dedicated to lead duties such as onboarding support, day-to-day coordination, and reinforcing expectations. The position does not include formal supervisory authority, but it serves as a key resource for staff and a liaison to clinic leadership.
Schedule: Full-time, Days. No holiday/no weekends.
Responsibilities
Direct Patient Care and Frontline Support:
Provide day-to-day guidance to clinical and front office staff during operations
Ensure exam rooms, equipment, and supplies are prepared and available
Step into operational roles as needed to support clinic volume and staffing needs
Reinforce standardized workflows, processes, and expectations
Assist with problem-solving related to scheduling, patient flow, and operational challenges
Serve as a go-to resource for staff questions during the workday
Assist with onboarding and training of new staff members
Promote a positive, patient-centered environment
Assist with addressing patient concerns in real time
Support efforts to improve wait-times and overall clinic experience
Serve as a liaison between frontline staff and clinic leadership
Escalate operational or staff concerns appropriately
Assist with tracking metrics and staffing coordination
Knowledge/Skills/Abilities:
Strong understanding of clinic workflows and patient flow
Ability to multitask and adapt in a fast-paced environment
Strong interpersonal and communication skills
Ability to lead by example and influence positive team behavior
Experience with EHR systems
Requirements:
High school diploma required
3-5 years of clinic or healthcare experience is preferred
Active clinical certification/credentials are preferred
Freeman Perks and Programs
For eligible full-time and part-time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
Health, vision, dental insurance
Retirement with employer match
Wellness program with discounts to Health Insurance or Cash Bonus with Participation
Milestone payments with longevity of employment
Paid time off (PTO)
Sick pay
Learning Center designated only for Freeman Family members
Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.
#LI-DNI
Locally owned and nationally recognized, Freeman Health System includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital and Ozark Center – the area’s largest provider of behavioral health services – as well as two urgent care clinics, dozens of physician clinics and a variety of specialty services. A not-for-profit health system, Freeman provides cancer care, heart and vascular care, neurology and neurosurgery, orthopaedics, children’s services, and women’s services and has more than 300 physicians on staff. Additionally, Freeman is the only Children’s Miracle Network Hospital in a 70-mile radius.
Freeman offers a wide variety of career opportunities, a great work culture, and generous benefits. We like to think of our health system as a small city—in addition to clinical staff such as nurses and doctors, we also have accountants, groundskeepers, chefs, baristas, receptionists, security guards, shuttle bus drivers, and more! We consider all our employees to be caregivers, no matter their position, because they all make a difference in our patients’ lives in one way or another.
For more information or to view job listings, visit http://www.jointeamfreeman.com
