Job Description

Nashville General Hospital is hiring for a Clinic Coordinator in the Cardiac Clinic as a full time job in Nashville, Tennessee.

The Clinic Coordinator is primarily responsible for consistently performing excellent patient relations/customer service, front office reception, scheduling, registration, medical record duties, revenue cycle reconciliation, and functioning as the focal communication source for assigned clinic area under the supervision of the Clinic Practice Manager. Works cooperatively to effectively execute and maintain organizational standards of patient care, referral process oversight, other expected aspects of professional ambulatory care service delivery, and organizational codes of conduct, confidentiality and privacy.

Clinic Coordinator - Cardiac Clinic Roles & Responsibilities:

• Uses proper telephone and customer services etiquette when communicating with physicians, patients, visitors, internal and external customers.
• Manages faxes and incoming paperwork to assure that it gets to the proper person or place in a timely manner.
• Facilitates admissions from clinic by requesting bed for admission through McKesson, faxing admission orders to Bed Management and assisting nurse/ physician as needed.
• Assembles charts for staff, including pulling referral documents to add to chart.
• Provides patient with return appointments, prescriptions, copy of med list, physician orders, financial counseling program fact sheet.
• Registers and/or edits patient registration information to assure that demographic, clinical and insurance data are entered correctly and utilizes Passport for insurance verification as appropriate.
• Utilizes scheduling system to schedule patient appointment for clinic visits, diagnostic services, and ancillary services per departmental procedures.
• Clinic also has vascular clinic (stress test, nuclear test) work closely with physicians to get visits scheduled
• Fast paced, busy clinic will need to know how to watch scheduling, need to be very good at

Required Skills & Qualifications:

• 1 year working in a Clinical setting required
• Proven skills in Scheduling and Data Entry
• High School Diploma (Equivalent) is Required
• Ability to register and verify patient information and Insurance
• Excellent verbal and written communication skills
• Ability to succeed in a fast-paced working environment

About Nashville General Hospital

Nashville General Hospital (NGH) is Nashville’s original community- based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community.

Our benefits include:

• Medical, Dental, and Vision Insurance within first 31 days of employment
• Programs to reduce share of deductible and total out-of-pocket expenses
• Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses (see NGH providers without co-pays)
• Short and Long-Term Disability - up to 60% of eligible weekly pay
• Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.
• 401K Retirement Plan - eligible up to IRS max limits and includes company contribution
• Shift and Weekend Differential Pay Offered on Nights and Weekends
• Tuition Reimbursement for employee and dependents
• 12 paid holidays - any holiday worked is another holiday banked
• Flexible Spending Accounts
• Onsite Gym
• Free Parking for all employees

Join our team at Nashville General Hospital. Apply today!