At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you!
Based on Merrion Road - We are looking for someone to build their professional career with Hidden Hearing as an integral member of our Ballsbridge Hearing Centre team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life-changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success.
The central responsibilities of this role are;
Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Ballsbridge and greater area.
Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Ballsbridge area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous.
Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years.
There is a basic salary of €30,000, plus commission, giving On Target Earnings of circa 40K per annum.
At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness.
If you think that you would be a suitable candidate to join our Hidden Hearing team, we would be delighted to hear from you.
Job Types: Permanent, Full-time
OTE for this role are: €30,000 - €40,000 per year
Benefits:
Schedule:
Supplemental pay types:
Work Location: In person
Hidden Hearing is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity, equity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community. #LI-AF1 #aud_IR #IRLIND2
Demant is a world-leading hearing healthcare group built on a heritage of care, health and innovation since 1904. The Group offers solutions and services to help people connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and gathering know-how to help improve people’s hearing and health. In every aspect, from providing hearing care to delivering hearing aids and diagnostic equipment and services to hearing care professionals and users all over the world, Demant is active and engaged.
The Demant Group operates in a global market with subsidiaries in more than 30 countries, employs more than 22,000 employees and generates annual revenue of more than DKK 22 billion. Our products are sold in more than 130 countries where we create life-changing differences through hearing health.
Listed on Nasdaq Copenhagen stock exchange as a blue chip stock, Demant is the parent company behind world-renowned and commercially successful brands as Oticon, Bernafon, Sonic, Philips Hearing Solutions, Audika, MAICO, Interacoustics, Amplivox, Grason-Stadler, MedRx and Audioscan. William Demant Foundation holds the majority of shares in Demant A/S, which is listed on Nasdaq Copenhagen and among the 25 most traded stocks.
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