Job Description

Manchester Arndale

Specsavers. A household name and a Highstreet staple. And you could be part of the team.  

As a Clinic Coordinator at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day.

The Clinic co-ordinator is the backbone of the shop floor, allowing the flow of customers to run smoothly and supporting the clinical team by providing excellent customer communication outside of the test room

As you will be the first point of contact for each and every person that enters the store, your role is absolutely pivotal in how we are perceived by our customers

Our store  

Based in Manchester Arndale, our store has great progression opportunities!

The role in a nutshell

• Ensures that the clinic provides a warm welcome for every customer
• Drives the walk in clinic and OCT take up
• Develop and train colleagues
• Assist the reception department duties whilst maintaining the best customer service
• Ensures the store achieves the KPI's and targets set

What’s on offer? 

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:  

• Salary: up to £29,000 depending on experience plus an instore bonus
• 40 hours per week, to include weekend working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:
Previous experience in a fast-paced customer service environment
Experience in a similar role
Experience in optics or Audiology business
Checked all the boxes? Now’s the perfect time to apply!

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