Job Description

Job Location Carmel, IN 46032 Position Type Full Time

Organization Overview

Forté Sports Medicine and Orthopedics is consistently recognized as a leader in the field of sports medicine and orthopedics within the midwest. Forté has been providing exceptional care to athletes and active people of all ages for over 40 years and pride ourselves in how we deliver that care.

We are a destination employment location for dedicated health care workers who are looking to advance their careers in their chosen profession. If you are seeking a setting that not only allows, but fosters professional growth and development while working with a team of outstanding, committed and like-minded leaders in this niche’ of health care, then you should consider Forté Sports Medicine - “ The best place to get care AND the best place to give care!”

objective

The clinical assistant (CA) provides clinical support in a high-volume practice of orthopedic surgeons. The position is responsible for a wide variety of clinical and clerical duties. The Clinical Assistant Support Specialist provides adaptable, high-quality clinical and administrative support across Forté’s orthopedic and sports medicine practices. This full-time role is designed to supplement staffing needs, maintain patient flow, and ensure consistent care standards across multiple Forté locations The CA will perform a broad range of clinical, clerical, and patient-facing tasks while collaborating with physicians, clinical managers, and care teams in a high-volume orthopedic clinical environment.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Assists patients to/from clinic areas
• Scribe patient information into the EMR system
• Retrieve patient information from EMR system
• Conduct preliminary patient evaluations
• Communicate information with patients as directed by physician
• Provide appropriate patient education regarding injuries
• Manage and prioritize phone calls and electronic communication
• Schedule patient testing
• Obtain prior authorizations
• Support physicians during patient office visits, including room preparation and assisting with examinations.

Competencies (Knowledge/Skills/Abilities)

• Strong customer service orientation with professional, patient-centered communication skills.
• Ability to manage shifting priorities in a fast-paced clinical environment.
• High degree of organization, accuracy, and reliability.
• Demonstrated ability to work with diverse provider teams and clinical workflows.
• Proficiency with EMR systems and digital communication tools.
• Ability to maintain confidentiality and adhere to compliance, clinical, and regulatory standards.

Supervisory responsibilities - None

Work environment

• Work is performed in a professional orthopedic and sports medicine clinical setting across multiple Forté sites. The role requires adaptability to different clinic layouts, provider workflows, patient volumes, and operational structures.

Physical demands

• Walking, standing, speaking, listening, computer and phone usage.
• Occasional sitting and lifting up to 50 lbs.
• Ability to move quickly between exam rooms and clinical work areas.

Travel required

• Must have reliable transportation and flexibility to respond to short-notice coverage needs.
• Required: Regular travel to Forte locations; Carmel, Greenwood, Mooresville, Noblesville (as Scheduled)

Required education and experience

• Minimum three (3) years of clinical assistant experience is required
• Experience with Electronic Medical Records (EMR) system is required

Preferred education and experience

• Orthopedic or Sports Medicine experience is preferred
• Certified/Registered Medical Assistant or Certified Athletic Trainer strongly preferred
• Five (5) years of clinical assistant experience is preferred

Other duties

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Duties may be modified or assigned at any time with or without notice to support operational needs.

Forté Sports Medicine and Orthopedics is an Equal Opportunity Employer and a drug free workplace

Qualifications